Accounts Receivable Coordinator I

serves as a key resource for students and college departments, providing guidance, resolving account-related issues, and supporting effective accounts receivable processes across the college. The typical work schedule for this position will be Monday through Friday from 8 am to 5 pm. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence. Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence. Process and account for all incoming payments for the college including receipting for special situations and error corrections/adjustments, using variety of systems and software. Prepare, count, and reconcile daily cash for specific college departments, including preparation of daily bank deposits and change requests. Verify ACH batches and monitor electronic payment reports for accuracy and discrepancies Research and resolve payment discrepancies, unapplied payments and posting errors in a timely manner Assist with specific audit requests and meet monthly and year-end deadlines Complete monthly account reconciliations, researching and resolving discrepancies as needed Assist in process improvement initiatives to enhance efficiency and accuracy in receivable operations Serve as a primary point of contact for Accounts Receivable by managing incoming phone and email communications and providing timely, accurate, and professional assistance Continually evaluate areas of responsibility to determine and implement process improvements Maintain compliance with FERPA, PCI and institutional policies Perform other related work duties as assigned PERFORMANCE EXPECTATIONS: Have the presence, intelligence, demeanor, and verbal and written communication skills necessary to effectively interact at all levels within and external to Kirkwood Community College Work to proactively identify inefficiencies and develop and implement changes as appropriate Ability to analyze data through integration of multiple systems and software Work effectively in a team environment, as well as independently Provide exceptional customer service. Ability to prioritize tasks and projects to meet daily and departmental goals. Effectively manage multiple tasks at once. Produce accurate and quality results. Strive for improvement in skills and processes. Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.