Company Description:
Framingham State University was founded in 1839 for a singular purpose - to meet a public need and promote the public good. At our founding as the nation's first public normal school, that need was for comprehensively educated public school teachers who would, in turn, promote an educated citizenry. FSU continues to offer exceptional teacher education programs, and while we are proud of our roots as a teachers' college, we have grown far beyond them. Public need continues to evolve, and FSU…
right along with it. Our students and alumni are making waves in the fashion industry, designing nutrition plans for professional athletes, writing for major media and news organizations, working for Fortune 500 companies right here in Framingham, and so much more. FSU is a proudly public and truly transformative institution offering accessible, affordable educational opportunities that integrate an academically challenging liberal arts education with workforce preparation programs in a highly personalized teaching environment. Our programs have expanded, but our purpose and commitment to public education for the public good remain steadfast.
FSU currently enrolls about 4,000 undergraduate and graduate students across 60 undergraduate and graduate programs in the arts and humanities, behavioral and social sciences, and professional fields. Approximately 50% of undergraduate students identify as students of color and 51% identify as first-generation college students. We are deeply committed to inclusive excellence and strive to promote a culture of equity and antiracism as part of our mission to democratize access to a first-rate education. This commitment has earned FSU nine Insight Into Academia Higher Education Excellence and Distinction (HEED) Awards and led to our recognition in the Great Colleges to Work For program. We encourage applications from those who share our commitment to promoting a diverse, welcoming, and inclusive community.
FSU is ideally situated between Boston and Worcester on land originally stewarded by the Nipmuc people for thousands of years. FSU and the surrounding area are steeped in history, achievement, and innovation, and provide access to urban hotspots, verdant landscapes, natural and cultural amenities, and diverse communities.
Our founding motto, LIVE TO THE TRUTH, was said at the end of each class by our first principal, Cyrus Peirce, who sought to discover and teach "truth in theory and principle...truth in spirit and motive...truth in manner and form...truth intellectual and truth moral." Early leaders found this motto "speaks of sincerity of spirit...of intensity of effort, of resolution to succeed, of joy in achievement." LIVE TO THE TRUTH aptly reflects our past and our pledge for the future as it continues to guide our institution in practice and endeavor. If you share in this quest for truth and a commitment to living it fully, make the next chapter of your career the best chapter at Framingham State University.
Learn more about our career opportunities at www.framingham.edu/careers.
Job Description:
GENERAL STATEMENT OF DUTIES:
The Administrative Assistant serves as office manager and provides support for all team members of the Residence Life and Housing office. Currently, the Residence Life office is comprised of eight full-time administrative staff and several student office assistants. The Administrative Assistant is the primary point of contact for students, staff, and members of the public interacting with the office.
SUPERVISION RECEIVED:
Incumbents of positions at this level receive general supervision from Administrative Assistants or other employees of higher grade who provide instructions as required and procedural and policy guidance, assign work, and review performance through conferences and reports for effectiveness and compliance with laws, rules, and regulations.
SUPERVISION EXERCISED:
Incumbents of positions at this level may exercise direct supervision (i.e., not through an intermediate level supervisor) over, assign work to, and review the performance of 1-5 clerical personnel.
EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES:
- Monitors assigned departmental activities to ensure effective operations in compliance with established standards.
- Confers with office staff and other University departments in order to exchange information, to coordinate efforts, and to obtain information concerning programs and activities.
- Responds to inquiries in order to provide information concerning departmental programs and activities.
- Reviews documents for completeness, content, and compliance with established standards.
- Greets all students and visitors to the office, responds to requests/questions, offers available assistance, and/or makes referrals as appropriate.
- Handles and maintains information with great sensitivity and in compliance with the Family Educational Rights and Privacy Act (FERPA).
- Screens and responds to all telephone and email inquiries.
- Makes appointments and manages the schedule for the Director and the Associate Director of Residence Life & Housing.
- Oversees office equipment, physical environment, and workspace.
- Uses Microsoft Office Suite, Banner Star Rez, and other data management programs or technology resources to complete tasks as assigned.
- Maintains office business and purchasing records and coordinates payables and purchasing requisitions using the Banner data management system.
- Receives cash or checks for fees, programs, etc. and keeps records of money and checks received.
- Issues receipts for payments upon checking for accuracy and conformance with established procedures, guidelines, and regulations.
- Notifies delinquent payers and/or issuers of bad checks of amounts due to obtain required payments.
- Performs duties related to the departments petty cash account such as setting up petty cash box, assisting individuals in the preparation of forms, issuing disbursements, and preparing and filing audit and reconciliation documents according to established procedures.
- Carries cash and/or checks to the Business Office or other designated location for deposit.
- Coordinates the ordering of office supplies and ordering from various vendors in support of departmental activities and programming.
- Maintains and tracks departmental inventory and creates and maintains associated records.
- Responsible for reporting to the Equal Opportunity Officer or Title IX Coordinator knowledge or receipt of reports of discrimination, discriminatory harassment, and retaliation from students or other members of the university community.
- Designated as a Campus Security Authority under the Clery Act
WORKING CONDITIONS:
General Office Setting
Requirements:
MINIMUM QUALIFICATIONS:
Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in office management, office administration, business administration or business management, the major duties of which included one or more of the following functions: purchasing, personnel management, budgeting, accounting, records management, work simplification, grants management, contract administration or program management, (B) any equivalent combination of the required experience and the substitutions below.
PREFERRED QUALIFICATIONS:
Candidates who are bilingual in English and Spanish or English and Portuguese are strongly encouraged to apply.
Additional Information:
This is a full-time, non-exempt, benefits-eligible position in the American Federation of State, County, and Municipal Employees (AFSCME) bargaining unit with a union title of Administrative Assistant I (grade 15, step 1). The bi-weekly salary is $2,152.54. This is a base annual salary of approximately $55,966.04.
Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.
Framingham State University is an equal opportunity employer. The University considers all qualified candidates without regard to race, color, sex, age, national origin, disability status, Veteran status, gender identity, gender expression, sexual orientation, genetic information, or any other characteristics protected by law.
Members of underrepresented or minoritized groups, women, veterans, persons with disabilities, and all persons committed to equity, diversity, and inclusive excellence are strongly encouraged to apply.
Application Instructions:
Candidates must apply online by submitting:
- Cover Letter,
- Resume/CV,
- Names and contact information for three (3) professional references (references are not contacted automatically upon submission of application).
For best consideration, please submit application materials by October 30, 2026. The review of applications may continue beyond that date and until the position is filled, at the discretion of the search committee.
Framingham State University only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you experience technical issues with the online application process, please submit a helpdesk ticket.
Framingham State University understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance, please contact the Human Resources Office at 508-626-4530 or humanresources@framingham.edu.
PI287646956
Job distributed by JobTarget.