Student Employee Management: Oversee the full
student-worker employment cycle (posting, hiring, payroll),
including onboarding/training on procedures, customer service, and
confidentiality. Build schedules, supervise performance, and serve
as the primary point of contact for day-to-day questions,
escalating complex issues as needed.
Student Support Collaboration: Coordinate with Wicker
Wellness Center, Civil Rights/Title IX, and Class Deans on
notifications for student absences, leaves, and related concerns.
Support withdrawal/return procedures and serve as a Designated
School Official (DSO) for international student check-ins and
travel signatures. Provide project support for Student
Affairs.
Administrative & Finance: Order supplies; support
Class Deans with managing data via Slate/Qualtrics; process
payments and reconcile transactions in Workday; assist with
onboarding new employees; manage office social media content.
Student Programming & Support Initiatives:
Participate in regular planning meetings; coordinate program
logistics (space, transportation, catering, bids). Help manage the
New2U Community Closet, Persistence Emergency Fund, food pantry,
and kitchen supply lending pantry, including operations, inventory,
and staffing these programs with trained, discreet student
employees.
Qualifications:
- Associate’s degree and three to five years of administrative
experience, or a combination of relevant education, training,
certifications, and/or work experience. Experience working in a
higher education and a small liberal arts environment is
preferred.
- The applicant must be a U.S. citizen or permanent resident to
fulfill the role of DSO, in compliance with federal
regulations.
- Extensive computer skills such as working knowledge of
Microsoft Office, especially Excel, Google Suite (Gmail, Google
Calendar, Google Docs, etc.) with a demonstrated ability to learn
new systems quickly. Experience with customer relations management
(CRM) systems (e.g. Slate, Colleague) preferred.
- Experience using or ability to learn scheduling, catering, and
survey software i.e. 25Live, Catertrax, Qualtrics.
- Exceptional interpersonal and communication skills informed by
a deep cross-cultural understanding.
- Ability to work onsite in an office environment including the
ability to stand and sit for extended periods.
- Ability to exercise exceptional judgment, ensure strict
confidentiality of sensitive and protected student information, and
demonstrate outstanding professionalism in a range of
situations.
- Ability to support in calming and deescalating students,
parents, or others in high stress situations.
- Ability to think critically, adjust accordingly and escalate
when appropriate.
- Ability to work independently under general supervision in a
flexible work environment, take initiative on projects, and
prioritize competing demands.
- The ability to foster and enhance a thriving, culturally
diverse, and inclusive learning community, while promoting a sense
of belonging among students, faculty, and staff colleagues.
- Able to proactively identify and pursue relevant learning and
professional development opportunities and apply new knowledge,
insights, and skills to enhance results.
Compensation:
The rate for this position is
$20.00-21.00 per hour. Except
for roles with a set rate of pay, the wage/salary of the finalist
selected for this role will be set based on a variety of factors,
including but not limited to departmental budgets, qualifications,
experience, education, licenses, specialty, and training. The
stated hiring rate/range represents the College’s good faith and
reasonable estimate of the rate/range of possible compensation at
the time of posting.
Location: Schenectady, NY
We know some job seekers may not apply for career opportunities
unless they meet every qualification in the position description
including the preferred qualifications. We are most interested in
hiring the best staff and faculty colleagues, and recognize that a
successful candidate may come from a less traditional career path.
We encourage you to apply, even if you don’t believe you meet every
one of our preferred qualifications.
We offer exceptional benefits including:
- Generous Vacation, Sick, and Personal Time
- Winter Recess Break in Addition to Paid Holidays (in accordance
with policy)
- Healthcare: Medical (PPO & HDHP), Dental, and Vision
Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for
On-Campus Wellness Programs
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Exchange
Background Checks: In accordance with our
background check policy , finalists for hire will undergo a
background check that includes education, employment, and criminal
convictions.
E-Verify Participation: Union College participates in
E-Verify and will provide the federal government with your Form I-9
information to confirm that you are authorized to work in the
United States. Learn more about
E-Verify and your
Right to Work (Derecho a Trabajar) .
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