Position Description
The Administrative Specialist is responsible for managing responses to student and family inquiries directed to Jasper Central, supporting the administrative operations of the office, and reviewing payment and vendor activity. The incumbent is expected to develop a thorough understanding of the student life cycle and a specialized understanding of inquiry management and case resolution, student account and financial aid processes, office workflow and records administration, vendor invoicing and contract activity, and the system maintenance associated with these administrative functions. This individual will also be responsible to work collaboratively across offices in resolving escalated student and family issues.
This is an in-person, on-campus, non-remote position.
About Jasper Central:
Jasper Central serves as a one-stop shop, bringing together representatives from the Offices of Financial Aid, the Registrar, and Student Accounts and Bursar Services to provide comprehensive support throughout the student experience.
Job Responsibilities
The Administrative Specialist is responsible for managing responses to student and family inquiries directed to Jasper Central, supporting the administrative operations of the office, and reviewing payment and vendor activity. The incumbent is expected to develop a thorough understanding of the student life cycle and a specialized understanding of inquiry management and case resolution, student account and financial aid processes, office workflow and records administration, vendor invoicing and contract activity, and the system maintenance associated with these administrative functions. This individual will also be responsible to work collaboratively across offices in resolving escalated student and family issues.
This is an in-person, on-campus, non-remote position.
About Jasper Central:
Jasper Central serves as a one-stop shop, bringing together representatives from the Offices of Financial Aid, the Registrar, and Student Accounts and Bursar Services to provide comprehensive support throughout the student experience.
Job Responsibilities
- Serve as a primary point of contact for student and family inquiries received by Jasper Central by phone, email or other departments