Doing Quality Assurance review to confirm that data is flowing
back and forth to the SIS smoothly and correctly
Reviewing students for English proficiency waivers
(international students).
Monitoring Deans Offer applications and completing them before
sending for admission
Handling, scanning and uploading documents, including original
transcripts/proof of degree for enrolling students with only a
single copy as well as the proper filing and retention of
application materials received, and assigning documents received
from partner organizations like INTO and the SULS
International document review, grade conversion in accordance
with AACRAO, and GPA calculation or re-calculation.
Student information updates as submitted by applicants
Checking Workday Student information for admission staff who
lack access. Other application-oriented projects as needed
Assisting Prospective Students
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Whether in person, on the phone, in Slate Inbox, or on email,
providing information on graduate offerings and requirements,
counseling, triage of prospective student questions, directing
people to additional resources (the website, departments, etc).
Also includes entry/upload of prospect data to prospect management
system (Slate) as needed
INTO application management
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Manage import, processing, and transmission of IMP applications
to Slate and Workday
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Handle import and completion of Direct Entry applications,
conferring with INTO Suffolk as needed (including but not limited
to in the instance of cases assigned that have not imported to
Slate)
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Provide information back to INTO Suffolk on decisions
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Act as primary contacts for INTO Suffolk for graduate
applications
Student Workers/Temporary workers
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Responsible for day-to-day supervision of student workers
General training on office procedures
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Assisting with phone calls
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Supervising mailings
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Confirming staffing for tours
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Direction on tasks
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QA of student worker output
Mailing supervision
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Run lists and oversee mailings associated with inquiry,
application, and yield populations, as well as advise on inventory
of mailing materials
Event Support
Requirements/Qualifications:
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Associate's degree preferred.
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Strong computer skills including: MS Office (Word and Excel),
Outlook. Experience with Technolutions Slate CRM preferred.
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Excellent written and oral communication skills.
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Must be committed to providing the highest level of customer
service and responsiveness.
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Demonstrated experience working in a high volume, deadline
oriented customer focused environment.
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Proven ability to work independently and as part of a team.
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Must be creative and proactive. Must have ability to manage
multiple projects simultaneously and handle difficult
situations.
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Standard hours of this position are 8:45am to 4:45 pm, M-F.
The salary range for this role is $42,000 - $56,000.Salary
Transparency
Suffolk University provides salary ranges as a good faith
estimate of what it reasonably expects to pay for a role at the
time the position is posted. The actual salary offered to the
selected candidate will depend on various factors, including, but
not limited to, the position’s scope and responsibilities, the
candidate’s experience, education, training, and applicable legal
requirements. The listed pay range reflects base salary only and
does not include additional benefits or compensation.
Equal Opportunity Statement
Suffolk University does not discriminate on the basis of race,
color, ethnicity, religion, national origin, sex, gender, gender
identity or expression, sexual orientation, age, disability,
military status, or any other characteristic protected by
applicable law. We welcome applications from qualified candidates
of all backgrounds, perspectives, and experiences. The University
strives to recruit, develop and retain faculty and staff committed
to educational excellence, the robust exchange of ideas, and engage
in membership in a diverse and inclusive community.
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