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Location: Raleigh, NC
Essential Job Duties:
The Alumni Coordinator serves as a key relationship-builder and ambassador for the College of Education by developing, strengthening, and sustaining meaningful connections with alumni, students, faculty, staff, donors, and community partners. This position is responsible for advancing alumni engagement initiatives that foster lifelong relationships with the college and promote a strong sense of community, pride, and philanthropic support. Through strategic outreach, impactful programming, stewardship activities, communications, and events, the Alumni Coordinator plays an essential role in enhancing alumni participation, volunteerism, mentorship opportunities, and advancement efforts in support of the college's mission and long-term strategic priorities.
This position works collaboratively across the college to cultivate a vibrant alumni network that supports student success, professional development, career exploration, community engagement, and institutional advancement. This role requires a highly relational, organized, and proactive professional who is passionate about higher education, engagement, and building authentic relationships across populations and generations of alumni.
Key Responsibilities
Alumni Communications & Engagement
- Develop and support alumni engagement communication initiatives designed to strengthen alumni connection, participation, and affinity with the College of Education.
- Assist in the creation and coordination of alumni-focused content including digital newsletters, email campaigns, donor stewardship messaging, alumni spotlights, event promotions, social media collaboration, and engagement materials.
- Serve as a liaison and collaborative partner with university advancement and annual giving initiatives related to alumni outreach and engagement communications.
- Support strategic communication efforts that promote alumni networking, mentoring, volunteer engagement, continuing education opportunities, and professional development initiatives.
- Maintain and support accurate alumni records, contact information, engagement tracking, and participation data to strengthen outreach efforts and long-term relationship management.
- Analyze engagement trends and assist in identifying opportunities to increase alumni participation and connectivity across programs and initiatives.
- Cultivate, develop, and steward meaningful relationships with alumni across a broad range of backgrounds, professions, career stages, and geographic regions.
- Recruit and support alumni volunteers for mentorship programs, speaking engagements, networking initiatives, advisory opportunities, student engagement activities, and college events.
- Develop strategies to increase alumni involvement and strengthen connections between alumni, current students, faculty, and the broader college community.
- Conduct proactive outreach to alumni to preserve institutional relationships, strengthen long-term engagement, and enhance continuity of institutional knowledge and community connection.
- Identify and support opportunities for alumni leadership, advocacy, and volunteer participation in support of college initiatives and strategic priorities.
- Performs other duties as assigned in support of alumni programming, engagement events, continuing education initiatives, and the overall mission and strategic goals of the College of Education and Advancement Office.
- Partner with alumni leadership groups and advisory boards to support the development and achievement of strategic alumni engagement goals and initiatives.
- Coordinate, plan, and facilitate alumni events and engagement activities including networking events, mentoring opportunities, reunions, continuing education initiatives, recognition programs, annual celebrations, tailgates, and special college events.
- Support the development of innovative programming that fosters professional growth, career connection, lifelong learning, and community engagement among alumni.
- Collaborate with internal and external partners to ensure successful execution of alumni engagement initiatives and programs.
- Assist with event logistics, communications, registration management, volunteer coordination, budgeting support, and post-event assessment activities.
- Other duties as assigned that support the mission, goals, and strategic priorities of the Alumni Coordinator role and the College of Education Advancement Office.
- Partner with advancement and development staff to strengthen alumni engagement as it relates to philanthropy, donor cultivation, volunteerism, and institutional support.
- Support donor stewardship initiatives by assisting with gratitude communications, alumni recognition efforts, engagement tracking, and relationship-building activities.
- Assist with Day of Giving and other fundraising initiatives by coordinating student philanthropy activities, increasing alumni participation, and supporting donor engagement efforts.
- Help cultivate a culture of philanthropy and alumni investment within the College of Education community.
Other Work/Responsibilities:
- Other duties as assigned that support the mission, goals, and strategic priorities of the Alumni Coordinator role and the College of Education Advancement Office
Minimum Experience/Education:
- Bachelor's degree and at least 1 year of professional experience in alumni relations, higher education, advancement, communications, student engagement, event coordination, nonprofit engagement, community outreach, or a related field; or an equivalent combination of education and experience.
Required Qualifications:
- Demonstrated ability to build authentic relationships and foster meaningful engagement with varied populations and stakeholders.
- Strong interpersonal, written, and verbal communication skills with the ability to engage effectively across multiple audiences and generations.
- Experience coordinating events, programs, outreach initiatives, or engagement activities with strong attention to detail and organizational effectiveness.
- Ability to work collaboratively in a team-oriented environment while also managing projects and responsibilities independently.
- Strong organizational, planning, and project coordination skills with the ability to manage multiple priorities simultaneously.
- Commitment to customer service, relationship management, and creating welcoming experiences for alumni, students, donors, and community members.
- Demonstrated professionalism, initiative, adaptability, and sound judgment in a fast-paced and evolving environment.
- Ability to maintain confidentiality and appropriately handle sensitive information.
Preferred Qualifications:
- Experience working in higher education, alumni relations, advancement, nonprofit engagement, constituent relations, or donor engagement environments.
- Knowledge of alumni engagement strategies, volunteer management practices, donor stewardship principles, and relationship cultivation approaches.
- Experience supporting mentorship initiatives, networking programs, leadership engagement, or community-building activities.
- Demonstrated experience planning and executing events, programs, or engagement initiatives with multiple stakeholders.
- Strong digital fluency and comfort utilizing web-based systems, constituent relationship management platforms, event registration systems, collaboration tools, databases, and content management systems.
- Experience utilizing data and engagement metrics to support outreach, relationship-building, and program improvement efforts.
- Ability to work occasional evenings and weekends in support of alumni events and engagement activities.
Required License or Certification:
N/A
AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.