Manage a complex calendar encompassing decanal
responsibilities, scholarly activities, University commitments, and
external engagements.
Exercise sound judgment in prioritizing meeting requests and
determining appropriate scheduling based on urgency, importance,
preparation requirements, and the Dean's priorities.
Coordinate schedules with other senior administrators and staff
whose responsibilities intersect with the Dean's work.
Meet regularly with the Dean to review upcoming commitments,
priorities, deadlines, protected work time, and scheduling
needs.
Develop and maintain systems for tracking deadlines,
commitments, follow-up items, invitations, and time-sensitive
responsibilities.
Email, Correspondence, and Communications
- Assist with daily management and triage of the Dean's email,
identifying urgent or time-sensitive messages, meeting requests,
invitations, and matters requiring the Dean's attention.
- Draft and maintain templates for routine correspondence on the
Dean's behalf, reflecting the Dean's preferred tone and
communication style.
- Handle confidential, sensitive, and private information with a
high degree of discretion and tact.
- Assist with routine letters and communications for the Dean and
other senior leaders in the Division.
- Update mailing and contact lists and assist with Divisional
website content and news items as needed.
Meeting, Event, and Program Coordination
- Coordinate the Dean's meetings and events from initial
scheduling through execution and follow-up.
- Prepare and organize agendas, briefing materials,
presentations, reading materials, and other documentation.
- Coordinate preparation and distribution of substantial meeting
materials for standing committees and other University
meetings.
- Research and arrange meeting venues, catering, audiovisual
support, visitor access, accessibility, and other logistics.
- Participate in regular Divisional staff meetings to coordinate
calendars, upcoming activities, priorities, and
responsibilities.
- Take meeting notes and prepare minutes or follow-up materials
as requested.
Office Administration and Operations
- Help ensure the smooth day-to-day operation of the Division's
main office.
- Answer phones, greet and assist visitors, and respond to
routine inquiries.
- Coordinate visitor access and communicate with building
management as needed.
- Perform on-campus administrative activities such as printing,
preparing meeting spaces, organizing materials, receiving visitors,
and supporting events.
- Develop, document, and continuously improve administrative
systems for tracking files, contacts, commitments, deadlines, and
action items.
- Order supplies and other materials, including office snacks and
beverages for visitors to Divisional office, as needed.
- Coordinate with IT and other central service providers to
resolve administrative or technical issues.
- Provide back-up administrative support for other members of the
Divisional office.
- Maintain an organized and professional Dean's office
environment.
Travel, Financial, and Administrative Coordination
- Ensure policy-compliant arrangements for transportation,
lodging, and other business travel.
- Coordinate preparation of detailed travel itineraries.
- Ensure timely and appropriate reimbursement of the Dean's
University-related business expenses.
- Coordinate monthly reconciliation of the Dean's corporate card
and related documentation.
- Maintain appropriate records and documentation associated with
travel, purchasing, and reimbursements.
- Complete required internal financial, procurement, and
compliance training.
Staff and Workflow Coordination
- Provide training, direction, or work coordination to temporary
employees, student workers, or other support personnel when
appropriate.
Additional Responsibilities
- Research and arrange appropriate tokens of appreciation or
condolence for faculty, staff, and external constituents.
- Assist with special projects and Divisional initiatives.
- Anticipate administrative needs and independently address
routine issues whenever possible.
- Escalate complex, sensitive, or policy-related matters
appropriately.
- Perform other duties as requested or needed to support the
Dean, Divisional leadership, and effective operation of the
office.
Working Conditions : Work is performed in an office setting.
The position requires a strong in-person presence, with an
expectation of working on campus four days per week.
Physical Requirements : Sitting and using near vision for
reading and computer work for extended periods of time.
Qualifications
Basic Qualifications:
- Minimum of five years of administrative, executive support, or
related business experience, including experience supporting
senior- or executive-level leaders with progressively increasing
responsibility and independence.
Additional Qualifications and Skills:
The following qualifications are strongly preferred:
- College education or equivalent combination of education and
relevant business experience.
- Experience working in an academic, higher education,
professional, or complex administrative environment.
- Demonstrated experience managing complicated executive
calendars and competing priorities.
- Experience with email triage, meeting coordination, travel
arrangements, and event management.
- Experience handling purchasing, expense reimbursement, and
financial reconciliation processes.
- Experience coordinating or overseeing the work of other staff,
student employees, temporary employees, or volunteers.
- Exceptional organizational and time-management skills.
- Demonstrated ability to anticipate needs, identify priorities,
and independently resolve administrative issues.
- Exceptional judgment, discretion, diplomacy, and tact.
- Proven ability to handle confidential and sensitive information
appropriately.
- Excellent written and verbal communication skills.
- Strong proofreading, editing, and document-preparation
skills.
- Ability to manage multiple priorities simultaneously while
maintaining accuracy and attention to detail.
- Ability to work independently while recognizing when matters
should be escalated.
- Strong interpersonal skills and ability to interact
professionally with faculty, senior administrators, staff,
students, alumni, external organizations, and visitors.
- Demonstrated facility with Microsoft Office applications,
including Outlook, Word, Excel, and PowerPoint.
- Experience with SharePoint or comparable electronic
document-management and collaboration systems.
- Ability to learn and use Harvard administrative, financial,
procurement, and other systems.
- Experience supporting senior academic or executive leaders
preferred.
Certificates and Licenses: Completion of applicable Harvard
internal financial, procurement, or compliance training may be
required.
Additional Information
- Standard Hours/Schedule: 35 hours per week
- Visa Sponsorship Information: Harvard University is
unable to provide visa sponsorship for this position
- Pre-Employment Screening: Identity, Criminal,
Credit
- Other Information: All formal offers will be made by FAS
Human Resources.
Work Format Details
This position has been determined by school or unit leaders that
some of the duties and responsibilities can be effectively
performed at a non-Harvard location. The work schedule and location
will be set by the department at its discretion and based upon
operational needs. When not working at a Harvard or
Harvard-designated location, employees in hybrid positions must
work in a Harvard registered state in compliance with the
University’s Policy on
Employment Outside of Massachusetts .
Additional details will be discussed during the interview process.
Certain visa types and funding sources may limit work location.
Individuals must meet work location sponsorship requirements prior
to employment.
Salary Grade and Ranges
This position is salary grade level 056. Please visit
Harvard's Salary Ranges to view the
corresponding salary range and related information.
Benefits
Harvard offers a comprehensive benefits package that is designed to
support a healthy work-life balance and your physical, mental and
financial wellbeing. Because here, you are what matters. Our
benefits include, but are not limited to:
- Generous paid time off including parental leave
- Medical, dental, and vision health insurance coverage starting
on day one
- Retirement plans with university contributions
- Wellbeing and mental health resources
- Support for families and caregivers
- Professional development opportunities including tuition
assistance and reimbursement
- Commuter benefits, discounts and campus perks
Learn more about these and additional benefits on our
Benefits & Wellbeing
Page .
EEO/Non-Discrimination Commitment Statement
Harvard University is committed to
equal opportunity and
non-discrimination . We seek talent
from all parts of society and the world, and we strive to ensure
everyone at Harvard thrives. Our differences help our community
advance Harvard's academic purposes.
Harvard has an
equal employment opportunity policy
that outlines our commitment to prohibiting discrimination on the
basis of race, ethnicity, color, national origin, sex, sexual
orientation, gender identity, veteran status, religion, disability,
or any other characteristic protected by law or identified in the
university's
non-discrimination policy . Harvard's
equal employment opportunity policy
and
non-discrimination policy help all
community members participate fully in work and campus life free
from harassment and discrimination.