for managing case intake information, engaging in ongoing case evaluations, coordinating follow-up with active and inactive cases, providing updates regarding concerning and disruptive behavior, soliciting pertinent information from campus partners to support informed decision making, and maintaining continuity of care across service providers. Minimum Qualifications
Relevant Master’s degree required; for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, will accept a relevant undergraduate degree and relevant experience in substitution.
Minimum of 5 years post-master’s full-time experience and higher education or similar setting where the applicant contributes to student wellbeing and success within a higher education setting.
Successful candidates must have the ability to work effectively in teams and individually in a fast-paced environment.
Proven ability to prioritize work appropriately and adapt quickly to changing priorities as well as work independently on multiple tasks and deal effectively with conflicting priorities.
Knowledge of principles and practices around diversity, inclusion, and other related topics, student case management, crisis management, student conduct and familiarity with restorative justice and other related practices.
Strong communication skills and ability to present and facilitate training. Candidates must have a willingness to work some evenings and weekends.
Preferred Qualifications
Ability to understand the University environment, work collaboratively with on and off-campus partners, and build and sustain relationships with a diverse population of students, faculty, staff, parents/families, and community partners to address a wide array of situations.
Experience handling confidential and sensitive information and situations with diplomacy, exercising excellent judgment that is congruent with federal, state, and university policy.
Superior critical thinking and organization skills and experience developing and administering assessment tools.
