About Us
Georgia Highlands College is a multi-campus, state college member of the University System of Georgia. Founded in 1970 as Floyd Junior College, it now serves more than 6,000 students in Northwest Georgia and Northeast Alabama across its five locations in Rome, Cartersville, Marietta, and Dallas. GHC currently offers over 30 areas of study with associate degree and bachelor's degree options both in the classroom and online.
We are a growing and progressive institution with opportunities for great employees to grow in a fast-paced and challenging work environment that encourages employee wellness and overall success. Our combined efforts at GHC have led to numerous awards, honors, and countless stories of success for students and employees. This includes our most recent honor of being recognized as one of the semifinalists for the 2023 and 2025 Aspen Prize for Community College Excellence.
Job Summary
The Assistant Director of Student Financial Services (SFS) plays a key role in managing student accounts and supporting the Director of Student Financial Services. This position oversees billing, collections, accounts receivable, cashiering, 1098-T processing, and fee rule setup to ensure accuracy and compliance. The Assistant Director works collaboratively across campus offices including Admissions, Financial Aid, Registrar, and Student Life to deliver exceptional service and maintain strong financial accountability. This role is ideal for a detail-oriented professional who values accuracy, enjoys improving processes, and is passionate about supporting student success.This position is located on our Cartersville Campus.
Responsibilities
- Supports and promotes the college's mission, vision, and values while ensuring compliance with institutional, state, and federal regulations
- Leads the daily operations of the Student Financial Services Office (Bursar) including billing, collections, deposits, disbursements and records management while ensuring accuracy and efficiency in all financial transactions
- Oversees the collections process for student and third-party accounts including coordinating with collection agencies, maintaining accurate records, and ensuring adherence to policies and procedures
- Monitors and reconciles student accounts and accounts receivable in collaboration with the Accounting Office to maintain accurate and balanced financial records.
- Provides exceptional customer service and financial counseling to students and parents, explaining billing processes, payment options, and resolving account issues with professionalism and care
- Manages and enhances the automated student information system for SFS/Bursar operations, ensuring accurate data processing and identifying opportunities for process improvement
- Assists in developing and implementing new financial processes and technologies to improve efficiency, compliance, and overall student experience
- Prepares and coordinates key financial reports and tasks, including monthly billing statements, annual reporting, 1098-T forms, and fee rule setup and verification.
- Supports campus-wide collection efforts through proactive communication, outreach, and collaboration with students, departments, and external partners
- Represents the SFS/Bursar's Office with professionalism by providing courteous front-line service and maintaining positive relationships across the college community
- Performs other duties as assigned
Required Qualifications
- Bachelor's degree in accounting, finance, management or public administration
- Finance-related experience with supervisory experience of three (3) to five (5) years
Proposed Salary
$58,635.00 annually
This is a full-time, fully benefitted position.
Required Documents to Attach
- Cover Letter
- Resume
- Unofficial Transcripts-official transcripts may be required upon hire.
Knowledge, Skills, & Abilities
- Knowledge of generally accepted accounting principles, college accounts receivable procedures, and collection practices
- Strong knowledge of financial practices, procedures, and recordkeeping with high attention to detail
- Skill in supervising staff, making timely decisions, and resolving complex problems
- Proficiency with computers and job-related software (Microsoft Office - Word, Excel, Access, PowerPoint) with strong attention to detail and accuracy
- Excellent interpersonal, oral, and written communications skills with the ability to work effectively with students, parents, staff, and external partners
- Ability to build effective working relationships
- Ability to prioritize tasks, meet deadlines, exercise sound judgement, and interpret financial forms and regulations