Assistant Director, Housing Operations

Working closely and collaboratively with the Director and Auxiliary Operations Accountant (Administrative Services) to assist in monitor student accounts and billing.

Supervising 1-2 full-time operations support staff i.e. Assignments Coordinator, Administrative Assistant. Indirectly supervising 6 - 10 student office assistants.

Implementing the contracting and room assignment planning and process for a university housing department with a capacity of 1001 beds.

Working collaboratively with a number of campus partners to address specific service needs and requests including: Athletics, Disability Services, Dining Services, Summer Conference Services, Admissions, Facilities Management, Access Control, and International Programs.

Interacting directly and frequently with students, parents, faculty, staff and other constituents to resolve housing contract, assignment and billing concerns; representing the department on campus committees.

Providing expertise and experience to the departmental leadership team, leading complex processes, applying critical thinking and compassionate problem-solving to a wide range of technical and human resource issues and concerns.

Given the highly collaborative and student-facing nature of this position, the expectation is that the majority of this work will be accomplished on site.

This position may require occasionally working some extended hours, including weekends. High volume work generally occurs at the beginning and the end of each academic semester.

This position is included in the departmental professional staff on-call rotation. On-call responsibilities rotate weekly between professional staff members so generally, you can expect to be on call for a week at a time approximately every 5 to 6 weeks (depending on staffing). When serving on-call, professional staff are required to respond quickly in-person (within approximately 15 min) or by phone (immediately) depending on the circumstances, to after-hours emergency or crisis incidents. Due to the nature of university housing, professional staff on-call may include holidays and days when the university is closed. As part of the professional staff on call rotation, this position will receive supplemental pay equal to other participants in the on-call rotation. (Currently $500/month). This position has the option of being âEURoelive-onâEUR? in a university-provided, furnished apartment.

Required Qualifications:

• Bachelor's degree.
• 2 years of supervisory experience in University Housing.
• Experience leading detail-oriented or technical processes or systems.

Preferred Qualifications:

• Previous experience managing or administering specialized university housing management software. (StarRez, eRezLife, or similar)
• Previous supervisory experience working in a university setting involving direct interaction with students, parents, staff, and faculty colleagues.
• Understanding of legal and compliance requirements in Higher Education, including: Clery Act, FERPA, HIPAA, Title IX, ADA, and the ability to articulate how these requirements apply to student housing operations.
• Experience preparing and leading staff training and development.
• Demonstrated ability to communicate effectively in writing and interpersonally, and to form collaborative, collegial relationships with others.

Background Check? Yes

Benefits Summary:

WSU offers a generous benefits package that includes medical, dental, long-term disability, life insurance, retirement, a wellness program with release time and paid incentives, tuition benefits, free tickets to athletic and performing arts events, and paid holidays, vacation, and sick leave.

Job Open Date: 10/13/2026

Review Date: 10/27/2026

Job Close Date:
Open Until Filled: Yes

Notes to Applicant:

If you are passionate about what you could offer and accomplish here at WSU, we would love to hear from you. The annual salary for this position starts at $50,000 and may go up from there depending on candidate qualifications. The position comes with a generous benefits package.

To apply, please complete the online application and attach a cover letter, current resume, transcripts, and the names and contact information for three professional references.

For qualification determination, your application and/or resume must address the required and preferred qualifications and must contain average number of hours worked per week and the dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be considered incomplete.

Screening of applications will begin October 27, 2026. Position will remain open until filled.

Criminal background check required as a condition of employment.

Physical Activity of this position: Moving about to accomplish tasks, particularly for long distances or moving from one work site to another., Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. , Operate, activate, use, prepare, inspect, place, detect, or position. , Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Ability to receive detailed information with or without assistance.

Physical Requirements of this position: Light work. Exerting up to 20 lbs of force occasionally and/or up to 10 lbs of force frequently and/or a negligible amount of force constantly to move objects. Use of arm and/or leg controls exerting forces greater than that for sedentary work.

Visual Acuity Requirements including color, depth perception and field of vision: Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading., Required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, food services,) or to make general observations of facilities or structures (i.e., security guard, inspection).

The conditions the worker will be subject to in this position: None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

To apply, visit https://apptrkr.com/9896917"">https://jobs.weber.edu/postings/29543

Weber State University is an Equal Opportunity Employer committed to creating an inclusive environment by welcoming all individuals, including culturally diverse staff, faculty, and student body. WSU values every individual by embracing all identities through the promotion of belonging, creativity, and uniqueness. We strive to create environments which are welcoming, inclusive, and equitable for all. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32). je-0fdf8c30c490447aa038ee774fe3b4f7