Assistant Director of Enrollment Management Systems

day-to-day enrollment operations across the campus. In addition to managing daily operations, this position supports systems integration initiatives and future development projects. The Assistant Director leads the coordination of operational processes such as document and data imports, oversees inbound communications through the Slate inbox, and ensures the accuracy and timeliness of data clean-up tasks, including duplicate record consolidation and managing bounced emails. This role is responsible for maintaining and improving documentation and continuity across operational processes, procedures, and current business practices. The Assistant Director also collaborates with various campus departments, including marketing, student success, admissions, financial aid, student accounts, athletics, CollegeNow (concurrent enrollment), International/ Global Initiatives, and workforce development, to support communications and campaign development. This position is within the Professional Administrators Union. Candidates must currently reside or be willing to relocate to New York State at time of employment. Additionally, maintaining New York State residency will be required for the duration of employment. MINIMUM QUALIFICATIONS A Bachelors degree and 2 years of experience in a related field (higher education, K-12, government or non-profit, peer coaching, an internship in a related field, etc.) are required, or an Associates degree and 4 years of relevant experience; Ability to work evening and weekends as needed for program support; must have reliable transportation for site visits, etc.; familiarity with Microsoft Office suite, video-conferencing programs, and cloud-based file sharing. Organizational skills, attention to detail, and being a self-starter are critical for success. This role takes a hands-on approach to troubleshooting functional, process, and system issues and managing these through resolution. DESIRED QUALIFICATIONS Knowledge of Student Information Systems is preferred. Experience with PowerCampus (or other Ellucian products) and experience with Slate is preferred. Knowledge of customer relationship management databases is preferred. Looking for detail oriented and highly organized individual with the ability to manage day-to-day enrollment operations processing needs and the desire to continue to enhance and evolve existing processes. EXPECTED HIRING SALARY RANGE $60,706-$91,058 Starting salary will be commensurate with qualifications and experience. As a College employee, this appointment includes NYS retirement benefit options with a choice of a pension or generous employer match to a 414 retirement plan, attractive Health Care options with 80% of premiums covered by the College, post-retirement health insurance and supportive work-life balance with 16 holidays, 20 vacation and 12 sick days per year along with tuition assistance and ability of application to Public Service Loan Forgiveness (PSLF) in addition to other benefits offered by the College. Inquire for additional details. Review of applicants to begin: February 17, 2025 and continue until position is filled. To view the full position description and apply, visit www.tompkinscortland.edu/college-info/employment . Additional application materials/essays will be requested. Tompkins Cortland Community College is a culturally diverse campus with over two decades of strong partnerships with international colleges and universities and a commitment to preparing our students for citizenship in a global society. Tompkins Cortland Community College is accredited by the Board of Regents of the State of New York and by the Middle States Association of Colleges and Schools and awards associate degrees in career-oriented and liberal arts/sciences programs of study. To learn more about the College, visit our website at www.tompkinscortland.edu . Visa sponsorship not available. Women and minorities are strongly encouraged to apply. AA/EOE Location: Tompkins Cortland Community College is located in the naturally beautiful and culturally rich Finger Lakes region of upstate New York, near Syracuse, Rochester, Ithaca, and Binghamton. The area is host to many colleges, including Cornell University, as well as excellent healthcare, museums, festivals, and business enterprises. Job Type: Full-time Pay: $60,706.00 - $91,058.00 per year Benefits: Dental insurance Health insurance Paid time off Tuition reimbursement Vision insurance Schedule: Evenings as needed Weekends as needed Work Location: In person