Assistant Director of Ticketing

systems and processes with organizational goals.

As an EO/AA employer, the University of Nebraska considers qualified applicants for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See https://equity.unl.edu/notice-nondiscrimination/.

Minimum Required Qualifications:

• Bachelor's or equivalent education/experience and One year of Paciolan experience or similar ticket software experience.
• Experience working in a team environment, high volume, high stress business setting.
• Excellent customer service skills essential.
• Computer skills and knowledge of Microsoft Office applications necessary.
• Ability to multitask, solve problems effectively when meeting customer needs and handle high volume phone activity.