Associate Advocate, Student Accessibility Services

Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

Focused on student academic achievement and postgraduate outcomes

Welcomes difference and models respectful interaction with others

Engages with the community both within and outside of ACC

Job Posting Title:

Associate Advocate, Student Accessibility Services

Job Description Summary:

To provide support services to students with disabilities through Student Accessibility Services.

Job Description:

Description of Duties and Tasks

• Supports intake coordinator by assisting students with general questions regarding Student Accessibility Services (SAS), eligibility for services, and requirements for sufficient and appropriate documentation.
• Recommends appropriate accommodations to supervisor or designee.
• Provides training to students, faculty, and staff on navigation and use of disability management system.
• Responsible for ensuring that students eligible for note taking support receive notes in a timely manner. Communicates with faculty regarding the need for note taking support, and monitors process throughout semester.
• Reviews functionality of disability management system and make recommendations for improvement.
• Assists in monitoring student academic progress and use of approved accommodations.
• Supports collaborative/consultative relationship with college personnel and local agencies.
• Refers students to Austin Community College (ACC) departments and outside agencies as appropriate.
• Provides information to students regarding the college enrollment process, including, but not limited to admissions, financial aid, and assessment.
• Provides support to students through advising, schedule building/course selection and assistance with registration. May discuss majors, transfer information, and general information on the Texas Success Initiative (TSI).
• Documents and inputs data regarding student sessions into appropriate collegewide systems (i.e., Degree Map, AIM, Daisy, etc.).
• Replies to all emails and telephone calls within 24 hours.
• May prepare and co-facilitate workshops and seminars in support of recruitment and retention of students with disabilities as well as information regarding the SAS process to faculty and staff.
• May request, secure, and convert tests. May proctor tests/exams taken in the SAS Testing Center nsuring test/exam integrity is maintained at all times.
• May present new student orientation and participates in special projects to support the transition to college for students with disabilities.
• May participate in campus wide and/or districtwide committees.
• May assist with the application, award, and/or administration of Financial Aid.

Knowledge

• College admissions procedures, programs, and courses.
• Multicultural education programs and systems.
• Student database systems.
• Physical and mental disabilities and possible accommodations.
• Disability services organizations and functions.
• Familiarity with Section 504 of the Rehabilitation Act of 1973 and the ADAAA of 1990 and all amendments.
• Familiarity with adaptive technology.

Skills

• Maintaining an established work schedule.
• Effectively communicating with persons with disabilities.
• Effectively using interpersonal and communication skills, including the use of tact and diplomacy.
• Effectively using organizational and planning skills.
• Ability to comply with departmental guidelines and procedures.
• Disseminating complex information.
• Maintaining confidentiality of work-related information and materials.
• Establishing and maintaining effective working relationships.

Technology Skills

• Use a variety of spreadsheet, word processing, database, and presentation software.

Required Work Experience

• Two years related work experience.

Preferred Work Experience

• Two years related experience working with people with disabilities in a variety of settings, including higher education.

Required Education

• Bachelor's degree.

Preferred Education

• Master's degree in Rehabilitation Counseling, Education Counseling and Guidance, Special Education or other disability-related services or related area.

Physical Requirements

• Work is performed in a standard office environment.
• Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
• Occasional lifting of objects up to 10 pounds.

Safety

• Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Salary Range (PG 5)

$53,029 - $65,683

Number of Openings:

1

Job Posting Close Date:

September 17, 2026

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information.

For direct access to the current Annual Security Report, visit www.austincc.edu/asr . You may obtain a hard copy by contacting the Clery Compliance Officer ( CleryComplianceOfficer@austincc.edu ). For an overview, see ACC's Clery Act website.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.



To apply, please visit: https://austincc.wd1.myworkdayjobs.com/en-US/External/job/Eastview-Campus/Associate-Advocate--Student-Accessibility-Services_R-9801



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