Associate Vice President for Information Technology Services

includes but is not limited to Sarbanes Oxley Section 404. The AVP-ITS also works with related outside groups, organizations and the community to foster collegiality and strategic partnerships.

Purpose: This leader will help the College in the use of technology to expand our learning and administrative communities. This position will lead organizational change, promote creativity and innovation, and guide technology planning. This position is a senior IT professional who understands IT in the post-secondary sector. The AVP-ITS reports to the President. Key accountabilities include:

• Help the organization identify and meet ITS objectives by participating as a strategic partner with senior management, providing consulting services to managers and supervisors.
• Develop strategic and operational plans for ITS and provide supervisory and managerial direction and oversight of ITS staff to ensure implementation of plans and compliance with applicable laws, regulations, agreements and policies.
• Design and deliver a suite of quality Information Technology Services to College employees, supervisors and management that is responsive to the organizations needs and consistent with the Colleges resources.
• Ensure that the organization is in compliance with relevant computer and information security related laws and regulations, thereby avoiding or minimizing loss.
• Guide the continuous improvement of Information Technology Services.
• Create and maintain a culture of service excellence in the operation of computing and information functions.
• Serve as the chief management spokesperson for all Information Technology Services.

Supervisory Responsibility:

The Associate Vice President – ITS manages and leads the Office of Information Technology Services. The AVP is responsible for supervising employees within all areas of ITS including, but limited to: the planning and development of applications, course management system, network, mobile and wireless services, desktop computing, educational media services, video conferencing, e-learning, remote location computing access, telecommunications, help desk operations, backup systems, remote-site establishment and support, information and data security systems, data warehouse, information services strategic planning, information services disaster planning and web services. Departments include: e-Learning and Faculty Support Services, Educational Media Services, Enterprise Services, Computing & Network Services and the subordinate groups within these areas.

Minimum Requirements

1. Minimum of ten (10) years in Information Technology experience with at least seven (7) years in IT management.
2. Completed graduate degree in computer science, information technology, business management or related field.
3. Minimum of five years of progressively responsible experience leading the information technology unit of a complex organization is required. Experience in higher education preferred but not required.
4. Demonstrated achievements in planning, developing and implementing information technology goals for academic and administrative functions in a complex, changing organization.
5. Experience in strategic planning and execution.
6. Knowledge of contracting, negotiating, and change management.
7. Knowledge of information technology computer systems and software and the ability to manage the entire spectrum of information technology operations.
8. Experience with implementation of information technology integrations in a large division or organization.
9. Ability to work with and provide leadership for internal stakeholders including students, faculty, and staff.
10. Experience building successful information technology teams.
11. Experience in the area of e-Learning and teaching technology.
12. Demonstrated experience with both tactical and strategic information technology planning and aligning information technology with academic and administrative priorities.
13. Ability to remain current in emerging information technology trends
14. Extensive knowledge of information technology legal and security issues and information technology policy development.
15. Strong analytical, problem solving, logic and research and documentation skills;
16. Strong verbal and written communication skills. Ability to speak clearly and communicate proficiently in English
17. Strong work ethic; “can do,” problem solving attitude; flexible and adaptable; able to work independently and in groups.
18. Work history which demonstrates personal initiative in, and ownership of, assigned areas of responsibility as well as the proactive implementation of change.
19. Demonstrated ability to efficiently organize and manage large amounts of information; attention to detail; well organized.
20. Ability to work successfully in a high stress environment, handling multiple tasks and projects simultaneously. Demonstrated history of on-time delivery of projects; project coordination; and anticipation of issues.
21. Ability to appropriately use and demonstrated proficiency with standard office productivity software and tools.
22. Ability and willingness to perform both managerial and professional/technical/administrative tasks.
23. Ability to work successfully in an environment without detailed direction and in the absence of work process documentation.
24. Leadership, Managerial and Interpersonal Skills:
    • Possess the integrity, demeanor, credentials and vision required to earn the respect of others.
    • Possess the presence, intelligence, verbal and written communication skills necessary to represent the College effectively in many different situations.
    • Ability to effectively interact with professional colleagues, both inside and outside the College, as well as with members of organizations and boards and representatives of other college constituencies.
    • Honest, open responsive colleague with interpersonal skills that inspire trust and loyalty in others.
    • Possess a participative, collaborative management style emphasizing holistic/systems thinking, proactive conflict resolution.
    • Be open and approachable.
    • Possess solid personal and interpersonal skills including high energy level; cheerful, positive disposition.
    • Optimistic and one who shares rewards and recognition of success with others.
    • Ability to effectively communicate technical information to a non-technical audience.
    • Demonstrated work history of providing high quality, strong customer-oriented services including: problem solving orientation; strong listening skills; coordination of work effort with others and teamwork; history of coordinated work effort with extensive follow-through and follow-up; experience identifying customer needs; conflict resolution; ability to put customer before self; and creation of user friendly communications.

Additional Desirable Qualifications

1. Experience in higher education, community college or local government setting preferred but not required.
2. Additional experience beyond the minimum.

Physical Requirements/Working Conditions

Physical Requirements

• Able to remain in a stationary position for several hours approximately 20% of the time.
• Frequently operates personal computer.
• Move or traverse about campus.
• Travel to off-campus locations.
• Constant communication with others.
• Occasionally moves boxes, files, materials up to 30 pounds.

Work Schedule

Hours/Schedule/FLSA Status:

Exempt, Full-time. Residency within 20 miles of the nearest College boundary within twenty-four months from date of hire must be maintained while in this position.

In addition to regular business hours, the person in this position must be able to be flexible around the needs of the College, which includes occasional evening and/or weekend hours.

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Job Description

Additional Information

1. First consideration given to internal candidates.
2. Degree must be conferred by either offer date or close of posting
3. Visa sponsorship is not available
4. The College may be able to assist with travel and/or relocation expenses.
5. Selected candidates must submit to a drug test and criminal background check.
6. The College reserves the right to cancel the search at any time.

Additional Application Deadline Information

The College reserves the right to close the recruitment process once a sufficient applicant pool has been identified.

Equal Opportunity Statement

As an equal opportunity institution, the College encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. The College does not discriminate in educational or employment opportunities or practices on the basis of race, sex, color, religion, gender, national origin, veterans status, age, disability unrelated to an individuals ability to perform adequately, sexual orientation, or any other characteristic protected by law. Title IX Coordinator Contact Information: 1401 E. Court St., Prahl College Center (PCC- 2030G), Flint, MI 48503, (810) 762-0024. Title II, ADA, Coordinator Contact Information: 1401 E. Court St., Curtice-Mott Complex (CM-1024), Flint, MI 48503, (810) 762-0373. Section 504 Coordinator Contact Information: 1401 E. Court St., Prahl College Center (PCC- 1130), Flint, MI 48503, (810) 762-0191.