At the University of East London (UEL), our mission is to prepare students for the careers of the future while shaping that future inclusively and sustainably. As a careers-first university, we believe education and opportunity should be open to all, and that diversity of people and thought is essential to solving society’s biggest challenges.
Founded in 1898 as the West Ham Technical Institute, UEL has always championed industry-focused education and social mobility, earning the name “The People’s University” for its commitment to widening access to technical and professional learning. While our scale and ambition have grown, our purpose has remained constant: empowering communities, advancing social justice, and equipping students with future-proof skills to thrive in a rapidly changing world.
Today, UEL continues this legacy through pioneering research, employer-engaged education, and meaningful community impact. We are tackling health and economic inequalities, promoting sustainability, and helping to build a more inclusive and resilient future.
Guided by our ambitious Vision 2028 strategy, UEL is reshaping education for the benefit of all, empowering students from every background with the skills and opportunities to succeed. Our commitment to excellence is recognised nationally; we are proud to be named University of the Year for Teaching Quality in the Times and Sunday Times Good University Guide 2025. At UEL, we don’t just teach, we inspire, innovate and empower, shaping the future together.
About External Relations
We have built an integrated multi-award winning External Relations Directorate that has brought together several teams including Brand & Marketing, Communications & Public Relations, Corporate Engagement & Advancement, Student Recruitment & Conversion (home and international), Admissions, Outreach & Access, and Design and Digital.
We are looking for leaders who will be part of embedding an innovative practice and a digital first mindset within our External Relations Directorate. We seek individuals who not only enjoy working in an agile environment but also demonstrate a willingness to embrace new technology and transformational change. Together, we aim to cultivate a culture of 'continuous next', staying updated with emerging technologies and best practice across the sector.
About the Job
The post of Business Analyst will work as a key member of the Change and Transformation Team, supporting the delivery of the University’s Student Journey Automation and Process Improvement programme.
The post-holder will work collaboratively with stakeholders across the University to understand business needs, analyse and map processes, gather requirements and identify opportunities for automation, digital transformation and process improvement. They will support projects from initial discovery and analysis through to solution design and implementation, ensuring that proposed changes are evidence-led, clearly defined and focused on delivering measurable benefits.
The role will be key to improving the end-to-end student journey, helping to streamline processes, reduce manual activity and enhance the experience for both students and colleagues through the effective use of technology and improved ways of working.
About You
To succeed, you will be confident in engaging stakeholders, understanding business needs and translating these into practical requirements. You will have experience in business analysis activities such as requirements gathering and process mapping. What’s more, you will be an analytical and curious thinker who enjoys improving ways of working and helping to deliver positive change across the University.
Benefits Package
At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture.
We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits.
You can explore our full benefits package here: https://uel.ac.uk/benefits-professional-services-positions
Building an Inclusive Future
As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion. We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process.
If you are ready to take the next step in your career and are inspired by the University of East London’s ambitious, inclusive and success-driven environment, we would be delighted to hear from you!
Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible.
We are unable to offer visa sponsorship for this position. Applicants must therefore already have the right to work in the UK at the time of application.
Further Details
Job Description & Person Specification
To contact the recruitment team please phone +44 20 8223 3000 x 4600 or e-mail jobs@uel.ac.uk
CVs without a completed application form will not be accepted.
At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.