About Us
Georgia College & State University (GCSU) is the state's designated public liberal arts university, where students learn the essential skills to compete in a fast-paced and technology-driven global society. The university prepares students for successful careers, leadership in communities, problem solving and life-long learning through personalized attention in a residential setting with opportunities for a variety of transformational experiences through its award-winning, high-impact practices.…
One of only three selective universities within the University System of Georgia and a top 10 ranked public university in the Southeast, GCSU offers undergraduate degrees in more than 40 majors, more than 30 graduate programs, doctorates in education and nursing, professional certificates, and continuing education programs.
As a member of the prestigious Council of Public Liberal Arts Colleges (COPLAC), GCSU is committed to fostering a liberal arts environment that values academic preeminence, interdisciplinary inquiry and an inclusive learning community. GCSU enjoys a strong reputation for academic excellence and nationally ranked programs according to US News & World Report, The Princeton Review and Colleges of Distinction - among other ranking sources.
Georgia College & State University takes great pride in combining the educational experience of a private liberal arts college with the affordability of a public university. Faculty and staff are dedicated to student engagement and experiential learning through high-impact practices such as internships, service- and community-based learning, leadership development, study abroad opportunities, mentored undergraduate research and a capstone project that fosters intellectual curiosity, reasoned inquiry and critical thinking.
The university's beautiful and historic campus is located downtown in Milledgeville, Georgia, a charming college town of approximately 19,000 residents in Central Georgia, and only 90 miles southeast of Atlanta. Milledgeville is also the home of noted American author and alumna, Flannery O'Connor, '45, and the college community enjoys many exciting literary arts programs at O'Connor's former home, Andalusia, a National Historic Landmark owned by the university. Milledgeville is located on the banks of beautiful Lake Sinclair and Lake Oconee, allowing faculty, staff and students to take full advantage of the environmental and recreational benefits of being part of a lake community. For cultural, educational and leisure opportunities beyond Milledgeville - Macon and Atlanta are located within easy driving distances.
Georgia College & State University is dedicated to protecting academic freedom in addition to supporting freedom of expression as outlined in the University System of Georgia's Freedom of Expression and Academic Freedom policy and its Ethics Code of Conduct. For more information, visit us online at gcsu.edu.
Job Summary
This position works directly with students, parents, faculty, and staff, and is responsible for the collection of student accounts and routine accounting work involved in maintaining accounting and fiscal records. The employee receives and disburses cash, provides a high level of customer service, performs general accounting reconciliations, and completes general office duties. This position answers a high volume of telephone calls, assists callers and visitors in a friendly and helpful manner, and provides minor technical assistance for online services.
Responsibilities
Cash Management & Reconciliations - 40
- Maintains petty cash fund for Fiscal Services
- Prepares daily bank deposits and issues departmental petty cash reimbursements
- Performs daily, weekly, and monthly reconciliations of receivables, credit cards, and other general accounting tasks
- Processes and collects returned checks and ACH payments
Customer Service & Communication - 25
- Maintains the Business Office email account
- Responds to a high volume of telephone calls and provides assistance in a friendly manner
- Works directly with students, parents, faculty, and staff, providing customer support and resolving inquiries
Student Accounts & Fiscal Records - 15
- Manages collection of student accounts
- Performs routine accounting work to maintain accurate fiscal records
- Responsible for receiving and disbursing cash
General Office Duties & Technical Support - 10
- Handles general office duties as assigned
- Provides minor technical assistance for online services
Other - 10
- Perform related work as required
Required Qualifications
Educational Requirements
High school diploma or equivalent; AND at least three years of experience in banking and/or account collections.
Preferred Qualifications
Preferred Experience
Experience with Banner Student System.
Proposed Salary
This position is a pay grade 5. The available salary rage begins at $30,828.00. Starting Salary within this range is based on relevant years of experience. For more information about GCSU compensation practices, click here: https://www.gcsu.edu/humanresources/pay-grade-structure
This position is full-time with benefits and is in person on campus. For more information about USG Benefits click here: https://benefits.usg.edu/
Required Documents to Attach
- List of References
Knowledge, Skills, & Abilities
ABILITIES
- Ability to receive and disburse cash accurately and maintain accountability for petty cash funds
- Ability to maintain accuracy and attention to detail when reconciling accounts and collecting on student balances
- Ability to communicate effectively and provide a high level of customer service in a friendly, helpful manner
- Ability to provide basic technical assistance to users of online services
- Ability to perform general office duties and other related work as assigned
KNOWLEDGE
- Knowledge of general bookkeeping, accounting, and reconciliation principles used to maintain accurate fiscal records
- Knowledge of cash handling and cash management practices, including petty cash funds and daily bank deposit procedures
- Knowledge of student account collection processes and related fiscal recordkeeping requirements
- Knowledge of the Banner Student System or a comparable student accounts/information system
- Knowledge of Microsoft Office and electronic check scanning systems used in daily processing
SKILLS
- Skill in preparing and reconciling daily, weekly, and monthly financial records, including receivables and credit card transactions
- Skill in processing and resolving returned checks and ACH payment issues
- Skill in operating electronic check scanning equipment and other standard office technology
- Skill in delivering prompt, courteous customer service to students, parents, faculty, and staff by phone and email
- Skill in managing a high volume of telephone calls and correspondence in a professional manner
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Equal Employment Opportunity
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG). The Board of Regents prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from the participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.
Other Information
- This is not a supervisory position.
- This position has financial responsibilities.
- This position will not be required to drive.
- This role is not considered a position of trust.
- This position does not require a purchasing card (P-Card).
- This position will not travel
- This position does not require security clearance.
Background Check
- Credit Report
- Standard