Position Summary:
The Case Manager will work with both the Behavioral Intervention Team (BIT) and
Academic Care Team (ACT) to coordinate campus support systems and resources for students involved in behavioral intervention and academic care processes. This position will assist with overall case management by following up on referrals, coordinating interventions, and tracking students’ progress. In particular, the Case Manager is responsible for outreach to students and reporters primarily with cases requiring (1) basic needs/housing assistance and (2) attendance alerts. This position works closely with the Division of Student Affairs, Academic Affairs and community support systems in coordinating a response that balances the needs of individual students with the safety and welfare of the Fort Lewis College Community. The Case Manager reports to the Student Well-being Case Manager and is part of the Office of Student Well-being.
Job Description:
Essential Functions and Responsibilities:
Reports to Student Well-being Case Manager.
Work Environment:
The work environment characteristics described here are representative of those that an employee can expect while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function
Some local travel expected for meetings with community partners.
FLSA Status/ Position Type/Expected Hours of Work/ and Salary Range:
On a sage-brushed mesa overlooking downtown Durango and the La Plata Mountains, Fort Lewis College is Southwest Colorado’s premier public undergraduate research institution. With more than half of the 3,300 students identifying as people of color, FLC’s academic programming and campus life thrive on nurturing safe, diverse spaces for intellectual exploration and helping people achieve their career goals. A Native American-serving, Non-Tribal Institution, FLC is committed to promoting economic development in neighboring tribal communities and connecting students with the education they need to be the change in the world they want to see. Degree programs span the arts, business, education, health sciences, humanities, and social and natural sciences. Coursework builds on the natural, cultural, and historical resources found around the Four Corners region. Students work closely with faculty on research projects with real-world implications. Like the mountain town it resides in, FLC promotes a culture of work-life balance for students, faculty, and staff. Skyhawks enjoy unparalleled access to a healthy outdoor lifestyle thanks to 300 days of sunshine a year and more than 300 miles of hiking and biking trails in and around Durango
Notice to Prospective Employees:
The Fort Lewis College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about:
By going to the internet website at: www.fortlewis.edu/AnnualSecurityReport Fort Lewis College Student Affairs Office will also provide a paper copy of the annual security report upon request. You can reach them at [contact details available in the full listing].
Equal Opportunity
Fort Lewis College does not discriminate on the basis of race, age, color, religion, national origin, sex*, disability, sexual orientation, gender identity, gender expression, family or domestic status, political beliefs, veteran status, pregnancy, or genetic information. Accordingly, equal opportunity for employment shall be extended to all persons. The College shall promote equal opportunity, equal treatment, and affirmative action efforts to increase the diversity of students, faculty, and staff. The College is dedicated to building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment. To file a report, get resources, read policies, or make an appointment, See www.fortlewis.edu/CARE.
Discrimination Questions?
Office of Compliance and Community Standards
David Pirrone, Director of Compliance
210 Berndt Hall
1000 Rim Drive
Durango, Colorado 81301
[contact details available in the full listing] [contact details available in the full listing]
Questions about Title IX sex discrimination?
Office of the Title IX Coordinator
Madeleine Gillman, Assistant Director of Compliance and Title IX Coordinator
210 Berndt Hall
1000 Rim Drive
Durango, Colorado 81301
[contact details available in the full listing] [contact details available in the full listing]
Information about Fort Lewis College’s alcohol and drug policy, sexual assault policy, campus security policies, campus crime statistics, fire safety procedures and fire statistics, and campus/community resources can be found in the Annual Security and Fire Safety Report. Hard copies are available upon request.
* Title IX of the Education Amendments of 1972 and Part 106 of the Code of Federal Regulations (CFR) prohibit discrimination on the basis of sex, including in admission and employment. Inquiries about the application of Title IX and CFR 106 to Fort Lewis College may be directed to FLC's Title IX Coordinator and/or to the Assistant Secretary for Civil Rights of the Department of Education.
ADAA Accommodations
Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Kristin Polens by phone [contact details available in the full listing] or email [contact details available in the full listing] at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.
The Case Manager will work with both the Behavioral Intervention Team (BIT) and
Academic Care Team (ACT) to coordinate campus support systems and resources for students involved in behavioral intervention and academic care processes. This position will assist with overall case management by following up on referrals, coordinating interventions, and tracking students’ progress. In particular, the Case Manager is responsible for outreach to students and reporters primarily with cases requiring (1) basic needs/housing assistance and (2) attendance alerts. This position works closely with the Division of Student Affairs, Academic Affairs and community support systems in coordinating a response that balances the needs of individual students with the safety and welfare of the Fort Lewis College Community. The Case Manager reports to the Student Well-being Case Manager and is part of the Office of Student Well-being.
Job Description:
Essential Functions and Responsibilities:
- Supports a caseload of students who benefit from a systems
approach to student success, wellness, and retention; includes
support around academic, financial, and personal matters with a
focus on cases around basic needs and managing attendance
alerts
- Provide outreach to referrals, coordinate and delegate
interventions, assist in care plan development, and ensure that
team recommendations for referrals are carried out
- Work closely with campus and community resources on the
coordination and enhancement of referrals and services
- Document casework for students of concern and ensure
information sharing procedures comply with FERPA and College
policy
- Identify and stay up to date with the network of on and off
campus services to assist students in obtaining available benefits
and social and community service
- Provide timely communication with the BIT/ACT members and other
college administrators regarding students of concern
- Assist Student Well-being Case Manager with support and
consultation to the faculty and staff involved when students of
concern are referred.
- Demonstrate a commitment to diversity, equity, inclusion, and
student success, as well as working with broadly diverse
communities
- Maintain knowledge and awareness of digital accessibility
including the American with Disabilities Act and Section 508 and
produce and remediate digitally accessible materials in accordance
with FLC standards.
- Perform other duties as assigned.
- Bachelor’s in social work, sociology, psychology or other
relevant field, or a minimum of 1 year of relevant experience
- Understanding of the application of FERPA, medical privacy
guidelines, and other applicable laws and policies.
- Ability to work independently with minimal direct supervision,
as well as part of a team.
- Excellent listening, problem solving and critical thinking
skills.
- Excellent communication skills, both oral and written
- Minimum 1 year experience in detailed record keeping and
maintaining documents.
- Minimum 1 year experience working in a college/university
setting.
- Minimum 1 year experience providing case management
support.
- Knowledge of crisis management skills and demonstrated ability
in applying to highly sensitive and emotional conversations.
- Knowledge and utilization of the Maxient database system or
other electronic case management platforms.
- Ability to take initiative and balance multiple
priorities.
- Experience and ability working with marginalized and vulnerable
populations.
- Ability to professionally interact with and respond to staff,
faculty, students, parents, community partners, and
administration.
- Intermediate level of proficiency using Microsoft Office
365.
Reports to Student Well-being Case Manager.
Work Environment:
The work environment characteristics described here are representative of those that an employee can expect while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Moderate noise (i.e. business office with computers, phone, and
printers, light traffic).
- Ability to work in a confined area.
- Ability to sit at a computer terminal for an extended period of
time.
The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function
- While performing the duties of this job, the employee is
regularly required to, stand, sit; talk, hear, and use hands and
fingers to operate a computer and telephone keyboard reach, stoop
kneel to install computer equipment
- Specific vision abilities required by this job include close
vision requirements due to computer work
- Light to moderate lifting is required
Some local travel expected for meetings with community partners.
FLSA Status/ Position Type/Expected Hours of Work/ and Salary Range:
- Non-exempt
- $26/hour
- Part-time, hourly
- November 2025-May 2026
On a sage-brushed mesa overlooking downtown Durango and the La Plata Mountains, Fort Lewis College is Southwest Colorado’s premier public undergraduate research institution. With more than half of the 3,300 students identifying as people of color, FLC’s academic programming and campus life thrive on nurturing safe, diverse spaces for intellectual exploration and helping people achieve their career goals. A Native American-serving, Non-Tribal Institution, FLC is committed to promoting economic development in neighboring tribal communities and connecting students with the education they need to be the change in the world they want to see. Degree programs span the arts, business, education, health sciences, humanities, and social and natural sciences. Coursework builds on the natural, cultural, and historical resources found around the Four Corners region. Students work closely with faculty on research projects with real-world implications. Like the mountain town it resides in, FLC promotes a culture of work-life balance for students, faculty, and staff. Skyhawks enjoy unparalleled access to a healthy outdoor lifestyle thanks to 300 days of sunshine a year and more than 300 miles of hiking and biking trails in and around Durango
Notice to Prospective Employees:
The Fort Lewis College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about:
- Fort Lewis College's alcohol and other drug policy
- Sexual assault policy
- Campus security policies
- Campus/community resources
- The Colorado Riot Offense Statute restriction on
enrollment
- Where to find registered sex offender information
- Crime statistics for the previous three calendar years
- Reporting crimes
By going to the internet website at: www.fortlewis.edu/AnnualSecurityReport Fort Lewis College Student Affairs Office will also provide a paper copy of the annual security report upon request. You can reach them at [contact details available in the full listing].
Equal Opportunity
Fort Lewis College does not discriminate on the basis of race, age, color, religion, national origin, sex*, disability, sexual orientation, gender identity, gender expression, family or domestic status, political beliefs, veteran status, pregnancy, or genetic information. Accordingly, equal opportunity for employment shall be extended to all persons. The College shall promote equal opportunity, equal treatment, and affirmative action efforts to increase the diversity of students, faculty, and staff. The College is dedicated to building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment. To file a report, get resources, read policies, or make an appointment, See www.fortlewis.edu/CARE.
Discrimination Questions?
Office of Compliance and Community Standards
David Pirrone, Director of Compliance
210 Berndt Hall
1000 Rim Drive
Durango, Colorado 81301
[contact details available in the full listing] [contact details available in the full listing]
Questions about Title IX sex discrimination?
Office of the Title IX Coordinator
Madeleine Gillman, Assistant Director of Compliance and Title IX Coordinator
210 Berndt Hall
1000 Rim Drive
Durango, Colorado 81301
[contact details available in the full listing] [contact details available in the full listing]
Information about Fort Lewis College’s alcohol and drug policy, sexual assault policy, campus security policies, campus crime statistics, fire safety procedures and fire statistics, and campus/community resources can be found in the Annual Security and Fire Safety Report. Hard copies are available upon request.
* Title IX of the Education Amendments of 1972 and Part 106 of the Code of Federal Regulations (CFR) prohibit discrimination on the basis of sex, including in admission and employment. Inquiries about the application of Title IX and CFR 106 to Fort Lewis College may be directed to FLC's Title IX Coordinator and/or to the Assistant Secretary for Civil Rights of the Department of Education.
ADAA Accommodations
Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Kristin Polens by phone [contact details available in the full listing] or email [contact details available in the full listing] at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.
