CGU Assistant Director of Programs

This is a temporary, one-year appointment with the potential for extension based on institutional needs. The expected start date for this position will be in 2026.

POSITION OVERVIEW

Claremont Graduate University is seeking a professional and experienced individual to serve in an assistant director role at the Drucker School of Management. The primary role of the assistant director is to provide exceptional support to the students in our growing professional doctorate programs. The candidate will manage to essential tasks like events, advising, communications, logistics, and similar projects.

This position reports directly to the Associate Dean and will have a dotted line to the Director of Admissions.

ESSENTIAL FUNCTIONS:

Programs

• Supports program management of all programs at the Drucker School. The Assistant Director directly manages the EPhD and DBA programs.
• Manages all communications to these doctoral students. Meets regularly with the students for advising, to provide guidance on challenges, and to solicit feedback on the program.
• Produces annual residential events for these students in support of departmental goals, managing logistics and other tasks as assigned. Currently, this include four 3-day residentials for the EPhD and one weeklong residential in Claremont for the DBAs.
• Creates meeting agendas and takes notes at meetings with the Academic Director(s) or others to support program success
• Coordinates with key partners, both domestic and international, to ensure the success of related programs. For the DBA program this includes working with partners at EHL in Switzerland.
• Collaborates with the Associate Dean to ensure a positive and valuable student experience from matriculation to graduation including enrollment, student life, travel, events, and retention. Tracks student satisfaction and conduct mid-program and exit surveys to ensure continual improvement.
• Provides support to the Drucker admissions team for events, communications, and mail campaigns.
• Manages executive education programs as assigned including event production, communications, and logistics.
• Maintains familiarity with the policies that guide decision-making at Claremont Graduate University as well as AACSB standards. Work with the school staff on the reporting of the Drucker School to other standards. Ensure all processes are in place to track performance to these AACSB standards on a regular basis.
• Build and maintain strong relationships with faculty and staff at the Drucker School and Claremont Graduate University to support the goals of the University and Drucker School.
• Perform other duties as assigned in support of CGU's mission.

REQUIRED KNOWLEDGE, SKILLS, and ABILITIES:

Individual must possess knowledge, skills and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed with or without reasonable accommodation, using some other combination of skills and abilities.

• Experience as admissions counselor for graduate programs preferred. Should have experience with application management and an enterprise database.
• Excellent project management skills; demonstrated ability to prioritize and multitask in a fast-paced environment.
• Strong communication, interpersonal, and presentation skills (verbal and written).
• Ability to work independently and as an integral part of a team.
• Demonstrated leadership and team-building abilities.
• Proficient in MS Office/systems (MS Word, Excel, PowerPoint). PeopleSoft and CRM proficiency preferred.
• High energy and passion for recruiting. Creativity, self-confidence, and flexibility.
• Ability to understand, adapt, and articulate CGU's culture to an external audience.
• Demonstrated knowledge and sensitivity to working with diverse populations.

QUALIFICATIONS:

Bachelor's degree in a related field, Master's degree preferred or any combination of education and experience that provides the required skills and ability. Minimum of three years of experience in university admissions and recruitment or a similar recruitment setting. Must have a willingness to travel as needed during peak recruiting seasons. Must possess a valid California Driver's License and meet CGU's authorized driver's requirements.

LICENSES / CERTIFICATES: Driver's license; passport.

OTHER PREFERENCES: Master's degree; CGU alumnus/a.

OTHER:

1. HOURS: This is an exempt position with regular hours set for 8:30 a.m. to 5:00 p.m., Monday through Friday. Additional hours on weekends and evenings will be required particularly during the residentials and periodic travel through the year may be assigned. Onsite position.
2. If approved by the department head, the employee may be eligible for up to two days during the workweek of remote work in accordance with all aspects of the University's current remote work policy.
3. CLASSIFICATION AND STATUS: Full-time Exempt

SUPERVISORY RESPONSIBILITY: Not applicable

REPORTS TO: Associate Dean with a dotted line to Admissions Director

Benefits

We are committed to supporting the well-being and professional development of our employees. Our comprehensive benefits package includes:

• Medical, Dental and Vision insurance
• Group life insurance
• Retirement plan with a 7% employer contribution — no employee match required (after 1 year of service)
• Generous paid time off, including vacation, sick leave, and holidays
• Winter closure in December, subject to institutional approval
• Tuition reimbursement program available to eligible employees and their dependents for approved coursework, subject to plan guidelines and institutional policies

Physical Activities [details omitted for brevity, but include if space]

EEO Statement: [full EEO text]