Community Director - Housing & Residential Life
Wayne State University is searching for an experienced Community Director - Housing & Residential Life at its Detroit campus location.
Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.
Essential functions (job duties):
Job Purpose
The Community Director is a leader in a residential community made up of roughly 365-900 students. The responsibilities of the Community Director encompass student and community development initiatives, both proactive and reactive, that
directly influence the success of our residential students. They also detail administrative responsibilities which are foundational to this success. Finally, they present behaviors that connote a commitment to the values of the Office of
Housing & Residential Life and are expected to approach their work from a student development and student success growth mindset. This position reports to the Housing and Residential Manager.
ESSENTIAL FUNCTIONS
(Essential functions are the primary duties/major job responsibilities that an employee must be able to perform, with or without reasonable accommodation. The essential functions are listed in order of importance.)
Student Success & Community Engagement: 25%
Be regularly available and visible to residents and staff. Facilitate community development in line with WSU HRL’s educational priority/residential curriculum and through knowledge of student development theory. Be aware of student problems or concerns and refer residents on an individual and/or group basis as appropriate to campus and community resources. Work with residents and staff members to develop environments in which residents learn skills to live responsibly in the community.
Staff Supervision and Training: 20%
Supervise and provide on-going leadership development for resident advisor staff of 8-14. Participate in student staff selection and training in a collaborative manner within Housing & Residential Life. Oversee staff scheduling and emergency response duty rotation. Provide ongoing training, support (weekly staff meetings), supervision (individual meetings), accountability, and yearly evaluations of resident advisor and other residential life student staff. Motivate staff members to plan and initiate appropriate educational, developmental and social programming. Positively contribute to and collaborate with other HRL staff for student and professional staff selection and training processes.
Community Standards & Accountability: 20%
Communicate essential information to residential students and
guests, including, but not limited to: behavioral expectations, roommate relations, personal safety issues, university resources, emergency procedures, using educational programs and/or publications. Assist in updating manuals, and policies/procedures for residential life staff. Interpret and enforce University rules,
regulations and policies, adjudicate community living guide infractions, and refer cases to the University conduct system as appropriate.
Administration: 15%
Partner with Area Administrative Coordinator (AAC) on front desk functions and other administrative tasks to ensure smooth building operations. Assist with room/apartment change and consolidation processes. Coordinate the opening and closing of facility on an annual basis as well as for breaks. Assist management with the monitoring the progress of outstanding work orders and custodial concerns to ensure timely response to maintenance, custodial and other health & safety issues in the residence halls. Assist with summer conference operations as necessary. Oversee the residence hall/apartment programming budget.
Crisis Response, Safety, & Security: 15%
Maintain a safe and secure residential facility. Oversee all necessary reports and records. Refer any unsatisfactory maintenance or health conditions as appropriate. Participate in on-call crisis response rotation.
Perform other related duties as assigned. 5%
WORK CONTEXT
This grid characterizes the position scope.
Leadership Accountability: Implements operating plans
Supervisory Accountability: Supervises associates' below supervisory level
Organizational Accountability: Manages sub-unit of a department
Financial Accountability: Approves expenditures
Customer Accountability: Interfaces with customers outside the S/C/D
Freedom to Act: Subject to general input from supervisor
MINIMUM QUALIFICATIONS
Unique duties:
Qualifications:
MINIMUM QUALIFICATIONS
Education: Master's degree
-Master’s degree from an accredited college or university in student development, student personnel, and/or a
related field and/or an equivalent combination of education and experience.
Experience: Experienced (minimum 2 years of job-related experience)
- Minimum 2 years’ experience working within in a college/university residential program in a supervisory role.
- Experience demonstrating strong organizational, communication, teambuilding, and problem-solving skills are
required.
Knowledge, Skills and Abilities
Student Development: Knowledge and formal education in development and/or educational learning theory with
the demonstrated ability to apply to initiatives, projects, and daily work.
Organizational Leadership: Ability and willingness to make independent decisions, exhibiting sound and accurate
judgment. Demonstrated ability to motivate professional staff and students. Ability to foster professional trust in
the work environment.
Supervisory Skills: Ability to delegate work, set clear direction and manage workflow. Strong mentoring and
coaching skills. Ability to train, develop, assess and offer feedback to staff members. Ability to foster teamwork
among staff members.
Project Management Skills: Ability to prepare and present special projects with little supervision/oversight. Ability to
meet deadlines and to take large complex projects and divide them into smaller achievable tasks organized into a
plan. Strong, detail-oriented project management skills. Must be a self-starter.
Communication Skills: Effective interpersonal and customer service skills. Ability to assess when and how to
communicate information. Ability to communicate clearly, concisely, and professionally both orally and in writing.
Ability to present information clearly and professionally one-on-one and in groups; ability to serve as a public face
for the department within the University and to external audiences.
Analytical Skills: Ability to make valid and reliable evaluation of information. Demonstrated attention to detail.
Learning Agility: Independent and innovative self-starter who can display an ability to learn rapidly and adapt
quickly to changing situations.
Working Conditions
- Normal office environment.
- Work conditions are typical for an office environment, which may include sitting at a desk, working at a computer,
and getting to and from meetings and residential buildings.
- This position lives on campus and is provided an apartment and meal plan.
This is a 3 year limited term.
Preferred qualifications:
School/College/Division:
H4330 - Housing
Primary department:
H4330
Employment type:
Working Conditions - Normal office environment. - Work conditions are typical for an office environment, which may include sitting at a desk, working at a computer, and getting to and from meetings and residential buildings. - This position lives on campus and is provided an apartment and meal plan.
Job openings:
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.
Wayne State University is searching for an experienced Community Director - Housing & Residential Life at its Detroit campus location.
Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.
Essential functions (job duties):
Job Purpose
The Community Director is a leader in a residential community made up of roughly 365-900 students. The responsibilities of the Community Director encompass student and community development initiatives, both proactive and reactive, that
directly influence the success of our residential students. They also detail administrative responsibilities which are foundational to this success. Finally, they present behaviors that connote a commitment to the values of the Office of
Housing & Residential Life and are expected to approach their work from a student development and student success growth mindset. This position reports to the Housing and Residential Manager.
ESSENTIAL FUNCTIONS
(Essential functions are the primary duties/major job responsibilities that an employee must be able to perform, with or without reasonable accommodation. The essential functions are listed in order of importance.)
Student Success & Community Engagement: 25%
Be regularly available and visible to residents and staff. Facilitate community development in line with WSU HRL’s educational priority/residential curriculum and through knowledge of student development theory. Be aware of student problems or concerns and refer residents on an individual and/or group basis as appropriate to campus and community resources. Work with residents and staff members to develop environments in which residents learn skills to live responsibly in the community.
Staff Supervision and Training: 20%
Supervise and provide on-going leadership development for resident advisor staff of 8-14. Participate in student staff selection and training in a collaborative manner within Housing & Residential Life. Oversee staff scheduling and emergency response duty rotation. Provide ongoing training, support (weekly staff meetings), supervision (individual meetings), accountability, and yearly evaluations of resident advisor and other residential life student staff. Motivate staff members to plan and initiate appropriate educational, developmental and social programming. Positively contribute to and collaborate with other HRL staff for student and professional staff selection and training processes.
Community Standards & Accountability: 20%
Communicate essential information to residential students and
guests, including, but not limited to: behavioral expectations, roommate relations, personal safety issues, university resources, emergency procedures, using educational programs and/or publications. Assist in updating manuals, and policies/procedures for residential life staff. Interpret and enforce University rules,
regulations and policies, adjudicate community living guide infractions, and refer cases to the University conduct system as appropriate.
Administration: 15%
Partner with Area Administrative Coordinator (AAC) on front desk functions and other administrative tasks to ensure smooth building operations. Assist with room/apartment change and consolidation processes. Coordinate the opening and closing of facility on an annual basis as well as for breaks. Assist management with the monitoring the progress of outstanding work orders and custodial concerns to ensure timely response to maintenance, custodial and other health & safety issues in the residence halls. Assist with summer conference operations as necessary. Oversee the residence hall/apartment programming budget.
Crisis Response, Safety, & Security: 15%
Maintain a safe and secure residential facility. Oversee all necessary reports and records. Refer any unsatisfactory maintenance or health conditions as appropriate. Participate in on-call crisis response rotation.
Perform other related duties as assigned. 5%
WORK CONTEXT
This grid characterizes the position scope.
Leadership Accountability: Implements operating plans
Supervisory Accountability: Supervises associates' below supervisory level
Organizational Accountability: Manages sub-unit of a department
Financial Accountability: Approves expenditures
Customer Accountability: Interfaces with customers outside the S/C/D
Freedom to Act: Subject to general input from supervisor
MINIMUM QUALIFICATIONS
Unique duties:
Qualifications:
MINIMUM QUALIFICATIONS
Education: Master's degree
-Master’s degree from an accredited college or university in student development, student personnel, and/or a
related field and/or an equivalent combination of education and experience.
Experience: Experienced (minimum 2 years of job-related experience)
- Minimum 2 years’ experience working within in a college/university residential program in a supervisory role.
- Experience demonstrating strong organizational, communication, teambuilding, and problem-solving skills are
required.
Knowledge, Skills and Abilities
Student Development: Knowledge and formal education in development and/or educational learning theory with
the demonstrated ability to apply to initiatives, projects, and daily work.
Organizational Leadership: Ability and willingness to make independent decisions, exhibiting sound and accurate
judgment. Demonstrated ability to motivate professional staff and students. Ability to foster professional trust in
the work environment.
Supervisory Skills: Ability to delegate work, set clear direction and manage workflow. Strong mentoring and
coaching skills. Ability to train, develop, assess and offer feedback to staff members. Ability to foster teamwork
among staff members.
Project Management Skills: Ability to prepare and present special projects with little supervision/oversight. Ability to
meet deadlines and to take large complex projects and divide them into smaller achievable tasks organized into a
plan. Strong, detail-oriented project management skills. Must be a self-starter.
Communication Skills: Effective interpersonal and customer service skills. Ability to assess when and how to
communicate information. Ability to communicate clearly, concisely, and professionally both orally and in writing.
Ability to present information clearly and professionally one-on-one and in groups; ability to serve as a public face
for the department within the University and to external audiences.
Analytical Skills: Ability to make valid and reliable evaluation of information. Demonstrated attention to detail.
Learning Agility: Independent and innovative self-starter who can display an ability to learn rapidly and adapt
quickly to changing situations.
Working Conditions
- Normal office environment.
- Work conditions are typical for an office environment, which may include sitting at a desk, working at a computer,
and getting to and from meetings and residential buildings.
- This position lives on campus and is provided an apartment and meal plan.
This is a 3 year limited term.
Preferred qualifications:
School/College/Division:
H4330 - Housing
Primary department:
H4330
Employment type:
- Regular Employee
- Job type: Full Time
- Job category: Staff/Administrative
- Compensation type: Annual Salary
- Hourly rate:
- Salary minimum: $50k
- Salary hire maximum: $53k
Working Conditions - Normal office environment. - Work conditions are typical for an office environment, which may include sitting at a desk, working at a computer, and getting to and from meetings and residential buildings. - This position lives on campus and is provided an apartment and meal plan.
Job openings:
- Number of openings: 1
- Reposted position: No
- Reposted reason: None (New Requisition)
- Prior posting/requisition number:
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.
