Coordinator III, Business Services

Conducts research, analysis, and reporting on student financial accounts for the LSC-CyFair campus

Serves as a campus subject matter expert on student account policies, waivers, and exemptions

Researches and resolves complex student account issues and provides guidance regarding payment options, obligations, policies, and procedures

Uses a variety of technology tools, including ERP systems such as PeopleSoft, Storefront, and Nelnet, to maintain accurate data and prepare reports

Collaborates with Financial Aid, Treasury, Records, Student Services, School Partnerships, Continuing Education, and other Business Office teams

Coordinates matters involving bankruptcies, fraud, collections, and other financial account issues with appropriate internal departments and external entities

Makes recommendations for revisions to procedures and practices to improve operational efficiency and service quality

Participates in daily operations of the campus Payment Centers as assigned

May monitor and maintain website for department and external use

May be responsible for developing and maintaining virtual Payment Counter tools in collaboration with the department

Ensures compliance with applicable regulatory requirements

Responsible for other reasonable related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong attention to accuracy and detail
• Excellent analytical skills and strong business acumen
• Must have strong critical thinking skills
• Strong interpersonal skills and outstanding written verbal communication skills
• Ability to prepare and analyze reports
• Possesses excellent organizational skills
• Strong multi-tasking abilities with the ability to prioritize duties
• High level of customer service
• Comprehensive computer technology skills, including Microsoft Office, PeopleSoft or other similar tools, to perform complex queries, and to construct and run reports

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards
• Travel between LSC-CyFair Main Campus and Centers is expected
• May work weekends and non-traditional hours if needed

REQUIRED QUALIFICATIONS:

Bachelor's degree and at least 1 year of experience, or an equivalent combination of experience and education

Salary

Hiring salary range is $48,152 - $55,375

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Level of degree completed including date earned.
5. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions

Go to the Job Search page, click on `My Activities' at the top of the page. Under My Cover Letters and Attachments you will click on `Add Attachment.' Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are long term postings. To ensure you are receiving notifications on your application(s), you will need to opt into receiving system-generated notifications on your applicant profile.

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify .

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.