Coordinator, Student Connections Center

Primary Duties and Responsibilities:

Essential Performance Requirements
• Leads the planning, design, development, implementation, and maintenance of programs to support student success such as mentor programming, celebrations for students from first generation, low income, and other underserved student populations, and leadership development and training for student participants
• Collaborates with faculty and departments, such as Learning Commons, Career Services, and Graphics, to market and provide interdisciplinary support through promising and proven practices in student support and success
• Participates in College activities that foster community engagement and partnerships in support of students from first generation, low income, and other underserved student populations using a collective impact strategy to support students' sense of belonging and learning
• Tracks and assesses student engagement and outcomes of student support efforts by collecting data, creating reports, designing presentations, and other activities for college leadership to analyze student progress and success
• Coordinates related programming and supports
• Collaborates with other coordinators across the district to support the One-College approach to student engagement and academic success
• Performs complex administrative and technical functions for the unit
• Oversees daily operations of the identified office and meeting space(s)
• Makes technical decisions by applying policies, regulations, and protocol
• Assists in developing unit goals and direction
• Acts as a team lead within the department and facilitates work of administrative staff and student employee(s)

Service Excellence
• Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College

Supervision
• Works under the general supervision of the assigned department leadership

*Performs Other Related Tasks as Required

*The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.*

Required Minimum Qualifications:

• Bachelor's degree and five (5) years' working experience in a college or university setting related to the Essential Performance Requirements; or an equivalent combination of education and work-related experience

Preferred Qualifications:

• Master's degree in college student personnel, higher education, counseling, educational psychology, sociology, or a related discipline
• At least one (1) year's working experience in advising and leading intervention strategies for students from first generation, low income, and other underserved student populations
• At least one (1) year's working experience developing programs and planning events
• Bilingual in English and Spanish written and verbal communication
• At least one (1) year's experience teaching or working in an established online learning environment, excluding temporary COVID-19 remote instruction

Knowledge, Skills and Abilities:

• Knowledge of effective strategies to promote student success
• Knowledge of best practices related to sense of belonging, competence, and student development
• Knowledge of the open-door admission policy and philosophy of the comprehensive community college
• Skilled in excellent customer service and interpersonal relationships
• Skilled in interpersonal, verbal, and written communication with a wide range of stakeholders
• Ability to work effectively in a collaborative environment
• Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
• Ability to use computer applications and enterprise systems, including proficiency with word processing, spreadsheet, and presentation software
• Ability to set priorities and organize tasks, documents, reports, and materials effectively
• Ability to maintain confidentiality, use good judgment, discretion, and have awareness of and sensitivity to the interests and concerns of students to engage, retain, and develop them
• Ability to analyze data, create reports, and present findings to provide sound recommendations based on policy, procedure, practice, and existing regulations
• Ability to delegate work appropriately to faculty and staff to meet College and campus deliverables

Physical Demands and Work Environment:

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.