Correctional Education Program Coordinator

ESSENTIAL JOB DUTIES, FUNCTIONS AND RESPONSIBILITIES

1. Respond to inquiries from students, College employees and customers in a timely manner; maintain confidentiality and privacy in accordance with the College, HIPAA, FERPA, student records, and any other protected documentation.
2. Develop and maintain a team-based, customer service culture. Monitor departmental activities and customer satisfaction. Identify areas for improvement and implement a constructive plan to meet customer service standards.
3. Provide leadership to develop and fulfill the College and the department's mission, including all instructional programming, new program development, communication with constituencies, enrollment management, the evaluation and assessment of student learning, instructional support services, curriculum development and program evaluation, courses and curricula.
4. Demonstrate leadership and provide direction to market department programs and assist in the recruitment, admission, advisement and registration of students. Assist students with scheduling and registration for successful course degree completion. Advise students on academic and vocational curricula and career issues. Interview new students and administer Placement testing and provide academic and career advisement.
5. Conduct, maintain and review program evaluations, assessment plans, accreditation reviews, and institutional program review, data, and associated policies and procedures; develop schedules for all program operations including faculty instructional schedules, classes, student advising, etc.
6. Maintain and make available a current schedule to accommodate student learning and advising needs, including office hours, on- and off-campus meetings, classes, etc. Maintain flexibility to meet instructional and prison classroom schedules.
7. Develop thorough understanding of the certificate and degree programs and the registration and record-keeping processes and procedures. Maintain an understanding of course transferability, the unique needs of offenders as students when seeking employment, financial aid upon release, and the ability to communicate and relate to students.
8. Develop work processes and systems to improve interdepartmental cooperation and efficiencies. Organize and administer student support services to meet the Colleges and correctional instructional needs. Maintain accurate records and provide report(s), in a timely manner.
9. Administer computer labs & Chromebooks to support the Colleges instructional needs. Maintain knowledge of current and changing computer technology. Coordinate scheduling of computer lab. Assist in the hiring and scheduling of College students; supervise labs within prison systems.
10. Expand knowledge base of correctional requirements and adherence to ODRC policies and procedures. Arrange coordination of the College Correctional Education Program. Maintain Correctional Education Association (CEA) accreditation standards and provide leadership for re-accreditation preparation and visits.
11. Coordinate the communication and reporting processes between both internal and external sources, including DOE, ODRC, OPEC, and College offices.
12. Assist with providing and maintain external source reporting which include: Invoice Verifications (State and Federal) – 15th day and end of term, Eligibility forms, Student Removal forms, Earned credit (attendance records), probationary, quarterly, and annual student evaluations, processing of student passes and gate passes for non-correctional personnel, and other reporting and record requirements necessary to sustain program operations.
13. Assist in the development and implementation of policies and procedures in accordance with College policy. Serve on internal and external committees as assigned, including community service. Adhere and monitor safety practices, rules, and other regulations within the College and correctional systems.
14. Assist department staff to develop an educational plan to fulfill College and professional goals. Participate in developing and implementing in-service programs. Participate in Program and College activities to enhance teaching, learning, and support services provided to students, including student academic achievement in accordance with the College-wide Assessment, Strategic, and Department Plans.
15. Create and pursue a plan to develop professional opportunities within the scope of work responsibilities, department, and College objectives. Open to pursuing developing education and knowledge base, which may include higher educational degrees, certifications, and advance current knowledge of and practice in the discipline. Demonstrate self-motivation and ability to research and continually update knowledge and skills, as well as provide input and accept additional and changing work responsibilities.
16. Assist in the reporting process for the US & Ohio Departments of Education, focusing on data related to incarcerated individuals.
17. At the direction of the Director of Financial Aid assist students with the completion of FAFSA and verifications for incarcerated individuals.

ADDITIONAL INFORMATION

Special Contract Provision: This position is contingent upon the continued program agreement with Marion Correctional Institution, North Central Correctional Institution, and/or other prison programs. This position may cease immediately in the event funding stops, program agreement is terminated or is interrupted for any reason.

Must be able to pass statutory and ODRC requirements to initially work in and sustain the ability to work in a prison facility. If the individual is not able to gain and maintain entrance into the correctional facilities Marion Technical College services (e.g. NCCC and/or MCI) during the course of employment and/or is unable to fulfill the requirements of the position description, the employment contract will be rendered void and employment will be terminated immediately.

QUALIFICATIONS

Bachelors degree in Business, Criminal Justice, or other related field required; Masters degree preferred. One to five years of experience in a supervisory or administrative role required. Experience in higher education and agency collaboration preferred. Exhibit excellent English, communication, and composition writing skills. Proficiency in Microsoft® Office programs (Word, Excel, Access, PowerPoint, and Outlook) with excellent computer and related technology skills required. Demonstrate exceptional organizational skills, the ability to work independently and complete projects with minimal direction and oversight. Willingness to work an irregular schedule as assigned. Must have and maintain the ability to successfully pass a background check, prior to and after employment. Valid drivers license or dependable transportation required. Smart phone required to allow access to MFA-protected services.

ADA SPECIFICATIONS

This position is classified as Staff - Management, Professional, Administrative, and Support and will perform a wide range of professional and administrative support functions for the college, primarily in an office setting. Further information may be obtained from the Office of Human Resources.

DISCLAIMER

Any other duties deemed appropriate may be assigned- The duties and responsibilities defined above are not an all-inclusive list, but a general summary of typical duties. Individuals in this position may be asked to perform a wide range of related tasks, within the scope of their education or certification, to ensure that the highest level of educational services are provided. We all share the responsibility of doing whatever is required to make Marion Technical College a great place to be - for an education and for a career.

APPLICATION INFORMATION

Submit a cover letter, resume/vita, and three professional references for the position; a single PDF file with all required application materials is preferred in the “attach/upload resume section” of the application.

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