Position Overview
Provides key knowledge and support for students, College faculty, and campus-wide partners in areas that include, but are not limited to: academic support services, academic systems information, academic policy issues, requirements for degree completion, and degree certification; and provides complex guidance on these areas to academic advisors, faculty, and other campus colleagues. Certifies student athletes’ eligibility to participate in NCAA sports. Engages in regular administrative…
communication with students regarding degree progress and graduation, while partnering with assigned academic advisors who handle all direct student advising. Acts as a liaison for academic and student success issues, collaborating with a wide variety of campus partners to assist students in reaching their academic goals. Presents information at campus trainings and other events. May work with special student populations. May coordinate projects with campus or community partners to execute new initiatives, and/or develop best practices in providing student support services.
Job Description
40% - Degree Certification
Determines final graduation eligibility for all undergraduate students in the College of Liberal Arts and Sciences, exercising independent judgment in certification of previous and current College and University rules and regulations. Conducts multiple reviews each semester for seniors in the College and notifies students, departmental faculty leadership, and academic advisors of issues that may impede progress toward timely degree completion. Facilitates updates and changes to candidate files each year. Coordinates commencement program information to ensure accurate inclusion of all candidates.
20% - Exception Review and Correction
Receives and reviews all errors identified in university tools used to track progression and degree completion and facilitates the correction or updating of errors in the systems through investigative research and collaboration with Student Lifecycle Technology. Receives and reviews high volume of department-level approved substitutions and processes approved exceptions in multiple university student support systems. Reviews and checks the academic records of students submitting petitions to determine progress towards college degree requirements, making sure the decision made is most beneficial to the student’s academic progress and degree completion while complying with university requirements and regulations. Determines if appropriate departmental endorsement or recommendation is necessary and consults with Assistant Dean/ College Governance to provide policy/procedure/curriculum feedback.
15% - Student Athlete Academic Compliance
Certifies student athletes’ compliance with NCAA academic regulations to determine eligibility to participate in NCAA sports. Completes large volume of athletes’ certifications with a required high level of accuracy. In addition, provides individual certifications in response to urgent need. Verifies part-time enrollment requests for applicable student athletes on an as-needed basis.
10% - Student, Staff and Faculty Support
Works closely with faculty advisors in all departments and programs in the College, as well as academic advisors in Jayhawk Academic Advising on matters related to student progression and degree completion in the College of Liberal Arts and Sciences; as well as students with special circumstances requiring detailed expertise. Provides advising policy and procedure materials, as well as training workshops for new faculty and staff, both internally and campus-wide.
10% - Individual Duties and Other Duties as Assigned
Transfer Credit Evaluation
- Evaluates and edits College of Liberal Arts & Sciences BA, BGS, and BS transfer program sheets for Johnson County Community College. Helps with College Undergraduate Academic Services process program plan changes, as needed.
Commencement Program College Coordinator
- Coordinates all individual editing of the College of Liberal Arts and Sciences sections of KU’s Commencement Program and serves as the College’s point of contact with the university regarding all Commencement Program related initiatives.
Other Duties as Assigned
- Other duties as assigned by Assistant Dean.
5% - New Student Orientation
Serves as troubleshooting expert in New Student Orientation Headquarters to assist advisors across campus in resolving student enrollment issues during all advising sessions. Makes appropriate referrals.
Required Qualifications
Evaluation of the following requirements will be made through (1) descriptions of work experience and educational experiences in letter of application, (2) record of accomplishments and productivity addressed in resume, and (3) information provided from professional references:
- Bachelor’s with minimum of three years of experience working in a college or university setting; OR Master’s with minimum of one year of experience with relevant student program development, organization, implementation, and evaluation.
- Demonstrated strong communication and organizational skills as evidenced by letter of application and work history.
- One year of work experience that demonstrates ability to perform detailed work, prioritize multiple tasks, and meet deadlines.
This position requires a formal degree in the cited discipline area(s) to ensure that candidates have advanced knowledge, analytical skills and professional competencies necessary to perform the duties of the position. The level of degree is commonly recognized as the standard qualification for similar roles in the public and private sector, ensuring that the university remains competitive with industry aligned practices, enhances collaboration with external partners, and supports the delivery of services and programs that meet professional and market-driven expectations.
Preferred Qualifications
- Degree in the liberal arts and sciences.
- Student Records, advising or similar experience.
- Knowledge of KU and the College of Liberal Arts & Sciences' requirements, policies, and procedures.
- Demonstrated experience with student lifecycle technology, and communication systems as evidenced by work history.
Additional Candidate Instructions
A complete application will include:
- Cover letter
- Completed online application
- Names, contact information, and relationship to applicant for 3 professional references
Application review begins on Monday September 21, 2026. To ensure consideration, please apply prior to that date.
Contact Information to Applicants
Karen Ledom, kjh@ku.edu
Advertised Salary Range
$50,000
Application Review Begins
Monday September 21, 2026
Anticipated Start Date
Monday October 12, 2026