Who We Are:
For 140 years, National Louis University has been driven by one core belief: education changes lives. Since our founding, we've stayed grounded in the values of innovation, access, excellence, and equity, and we've never wavered from the idea that education is the greatest lever for social and economic mobility. We are a student-focused community built on continuous improvement and a genuine commitment to serving those we teach. Through education, we empower change and build stronger, healthier…
communities. Our hard-working team runs on collaboration and mutual respect, for one another and for every student we serve.
What You Will Do:
The Development Coordinator provides administrative and operational support for the Institutional Advancement office. Responsibilities include supporting the Vice President of Institutional Advancement, the Senior Director of Advancement Strategy, the Director of Advancement Operations and other Advancement colleagues in department operations and general office tasks. The coordinator will accurately and promptly record all gifts and grant payments to the University in the Salesforce database, generate donor correspondence, support external communications efforts, provide general office support, and conduct any special projects or duties as needed by the department.
Some night and weekend time required, based on events.
Essential Responsibilities
- Data entry: accurately and promptly process gifts and grants in Salesforce, and file documentation appropriately; maintain and update donor and prospect information, including contact information, relationships, event attendance, etc.; generate lists and reports; ensure data integrity; support department colleagues with data entry, as requested.
- Donor correspondence: generate and mail donor correspondence (e.g., acknowledgement letters, pledge reminders, birthday cards and other personalized communications), and route to appropriate Advancement staff for review; process notifications to gift honorees, as appropriate.
- General office support: Advancement department budget management (check requests and invoices, credit card reconciliation, etc.), scheduling (intra- and inter-department, and external), office supplies and inventory, catering requests, filing, etc.; proactively looks ahead for upcoming meetings and events, and prompts colleagues.
- Communications: serve as the point of contact for general inquiries; support Advancement external communications to prospects, donors, alumni and other constituents, utilizing various communication platforms and tools.
- Event support: partner with and support Advancement colleagues in developing and executing events involving internal and external audiences, e.g., prospects, donors, alumni and/or faculty/staff; generate RSVP reports and lists, name tags, attendance lists, etc.
Qualifications
- High School Diploma or GED equivalent required
- Bachelor's Degree or High School Diploma with 2-3 years of experience in higher education, nonprofit organizations, or related industry, preferred
- One (1+) plus year experience in a non-profit or administrative setting
- One (1+) plus year experience with databases and data management, including data entry, report generation, and ensuring data accuracy
- One (1+) plus year experience with Microsoft Office Suite; strong working knowledge of Word, Outlook, Excel, Teams, and PowerPoint; ability to learn new technologies and platforms
- One (1+) plus year experience with external communications, particularly using different communication platforms and tools to reach prospects, donors, and stakeholders
Preferred Skills
- Experience in higher education
- Experience working with Salesforce or other CRM databases
- Experience in advancement/development or related field
- Budget management experience (handling check requests, invoices, credit card reconciliation)
- Ability to manage special projects or ad-hoc duties as assigned