Unit: Office Of The Provost MBU
Department: Academic Operations
Duties & Responsibilities:
Reporting to Academic Operations within the Office of the Provost
and working closely with multiple campus partners, the Digital
Accessibility Administrator is responsible for defining,
championing, and executing the university’s digital accessibility
vision, strategy, and plan. This role leads and coordinates
institutional efforts around compliance with WCAG 2.2 standards,
and other federal, state and university regulations across all
digital touchpoints, including course materials, public-facing
websites, and internal enterprise systems.
This position focuses on building institutional capacity,
governance frameworks, and scalable support structures for digital
accessibility. The Administrator provides leadership and oversight
in supporting faculty in digital accessibility efforts, and serves
as a technical and strategic advisor across the university. This
role requires building robust, collaborative partnerships with
Academic Affairs & Student Success, Faculty Affairs, Equity and
Access Services, Student Affairs, VCU Technology Services, and
other partners across VCU’s academic and administrative units to
foster a proactive culture of accessibility.
Direct Report(s ) : PT Digital Accessibility
Assistants (10+)
Typical Responsibilities :
- Develop, implement, and monitor a comprehensive,
university-wide digital accessibility strategy aligned with WCAG
2.1, AA standards and evolving regulatory requirements.
Establish, review, and update institutional policies,
guidelines, and standards for digital content, ensuring alignment
with federal, state, and university compliance mandates.
Serve as a trusted advisor regarding institutional risks,
resource needs, and strategic investments required to sustain
digital accessibility.
Serve as the primary technical consultant to Equity and Access
Service, the MCV Disability Support Office, and the Student
Accessibility and Educational Opportunity (SAEO) office when facing
highly complex digital accessibility complaints or unique
accommodation challenges.
Conduct technical assessments of disputed digital materials,
websites, or software platforms to determine the scope of
accessibility barriers and recommend systemic or individual
technical remedies to compliance partners.
Analyze trends from employee and student complaints handled by
Equity and Access Services to identify institutional gaps,
adjusting the broader digital accessibility strategy accordingly to
prevent future compliance issues.
Provide direction, management, and oversight for staff
dedicated to providing digital content and course remediation
support for faculty.Partner directly with LEDStudio, Center for
Teaching and Learning Excellence, and instructional design teams to
architect workflows, resource hubs, and training programs that
empower faculty to create and maintain accessible course
materials.
Drive institutional awareness and professional development
initiatives to move the university from a reactive accommodation
model to a proactive, universally designed digital
environment.
Collaborate closely with Technology Services to ensure the
university’s web infrastructure, design systems, and content
management practices remain compliant with WCAG 2.2.
Evaluate and recommend enterprise-level digital accessibility
testing, monitoring, and remediation tools for the
institution.
Minimum Qualifications:
- Bachelor’s degree in Information Technology, Instructional
Design, Computer Science, Disability Studies, or a related field,
or equivalent in experience.
- 5+ years of progressive experience managing digital
accessibility initiatives, preferably within a complex higher
education or public sector environment.
- Proven experience leading, managing, or coordinating the work
of staff focused on content remediation or technical support.
- Deep, practical knowledge of WCAG 2.2 standards, Section
504/508 of the Rehabilitation Act, and the ADA.
- Demonstrated ability to work in and foster an environment of
respect, professionalism, and civility with a population of
faculty, staff and students from all backgrounds and experiences or
a commitment to do so as a staff member at VCU.
Preferred Qualifications
- Master’s degree preferred
- Professional certification in accessibility (e.g., IAAP
Certified Professional in Accessibility Core Competencies [CPACC],
Web Accessibility Specialist [WAS]).
- Strong understanding of Universal Design for Learning (UDL)
principles and instructional design frameworks within higher
education.
- Proven experience utilizing and evaluating digital
accessibility technologies (e.g., screen readers like
JAWS/NVDA/VoiceOver, automated testing tools like Axe, Wave,
Siteimprove, and course accessibility checkers).
- Demonstrated experience advising executive leadership, writing
institutional policies, and managing large-scale change management
initiatives across academic and administrative divisions.
The Office of the Provost is committed to the growth and
professional development of the Academic Operations team and will
provide opportunities to foster a culture of learning and career
development.
Salary Range: Up to $80,000, commensurate with
experience
Benefits : All full-time university staff are eligible for
VCU’s robust
benefits
package that includes comprehensive health benefits, paid annual
and holiday leave, generous tuition benefits, retirement planning
and savings options, tax-deferred annuity and cash match programs,
employee discounts, well-being resources, abundant opportunities
for career development and advancement, and more.
FLSA Exemption Status: Exempt
Hours per Week: 40
Restricted Position: No
ORP Eligible: Yes
Flexible Work Arrangement: Hybrid; requires recurring,
on-site presence
University Job Title: Administrator AA 1-3
(10911-10913)
Contact Name: Rebekah Jewers, HR Business Partner, Office of
the Provost
Contact Email: provosthr@vcu.edu
Priority Consideration Deadline : Priority consideration
will be given to applications submitted and completed by Friday,
October 30, 2026.
