Director Institutional Research and Analytics

Appointment Length: Regular Continuous/Until Further Notice

Hiring Range: Commensurate with education and experience

Special Instructions to Applicants: For full consideration, please include a resume, cover letter and contact information for three professional references.

About this Position

The Director of Institutional Research and Analytics reports directly to the Assistant Vice President. The Director provides leadership and strategic direction for institutional research, planning, and program assessment for OSU-OKC, aligning all efforts with the institution’s mission and strategic goals. This role champions student-focused, accountability-driven initiatives that promote continuous quality improvement and sustainable institutional growth. This position will develop and oversee research methodologies that deliver actionable insights and outcome-based metrics to support evidence-informed decision-making and enhance institutional performance. Collaborating with a diverse range of stakeholders, the Director ensures that data-driven results are integrated into planning processes and ongoing improvement strategies. Key responsibilities include producing and disseminating descriptive and analytical reports related to academic and administrative programs, accreditation, institutional effectiveness, outcomes assessment, program review, and mandated reporting at the local, state, and federal levels.

Required Qualifications

Education

Bachelor’s degree in data science, management information systems, information studies, visual science, computer information systems or related discipline from an accredited college or university required. A bachelor’s degree in any field with relevant work experience in higher education will also be considered.

Experience

• Minimum of five (5) or more years of progressively responsible experience in institutional research, institutional effectiveness, enrollment analytics, or higher education data analysis.
• Experience with federal, state, and accreditation reporting, including IPEDS
• Experience working collaboratively with academic affairs, student affairs, enrollment management, finance, and information technology.

Skills, Proficiencies, and/or Knowledge:

• Demonstrated expertise in postsecondary data systems (e.g., SIS, data warehouses, IPEDS tools) and data visualization and reporting tools (e.g., dashboards, BI platforms)
• Working knowledge of regional accreditation standards and their relationship to data, assessment, and student outcomes
• Exemplifies professionalism and positivity through appearance, conduct, and attitude at all times.
• Demonstrated ability to lead and collaborate effectively within dynamic, cross-functional teams.
• Fundamental understanding of programming/coding logic and processes
• Knowledge of the principles and practices pertaining to education program compliance and continuous improvement including experience in enterprise class business intelligence and analytics tools and reporting.
• Fundamental understanding of Cloud-based services and technologies.
• Excellent analytical skills: analyze large amounts of data, facts, figures and report critical findings, conclusions, and trends to internal and external stakeholders.
• Work collaboratively to develop and maintain high-quality institutional data initiatives.
• Well-developed organizational and project planning with a high degree of initiative.
• Ability to handle multiple tasks and prioritize effectively with high degree of accuracy and attention to detail.
• Strong interpersonal skills and ability to communicate diplomatically, clearly, and effectively, both verbally and in writing to exchange information, give/receive instructions and respond to inquiries appropriately with students, faculty, staff and community partners.
• Proven ability to take initiative and work autonomously while effectively collaborating in a team-oriented environment.
• High degree of initiative to work independently and to also collaborate in a team environment.
• Demonstrated knowledge of office technologies including but not limited to: office computers, fax machines, scanners, internet, Microsoft Office (Word, Excel, Access, PowerPoint, Outlook).
• Passion for assisting customers and representing the OSU-OKC and OSU brand with positivity and professionalism.
• Demonstrated history of ethical and professional behavior.
• Flexible, innovative, and self-motivated with a strong sense of initiative and adaptability.

Preferred Qualifications

• Master’s degree preferred in data analytics, computer information management, business information or a related field.
• Three years of experience with Enterprise Resource Planning (ERP) solutions or Student Information Systems, such as Ellucian Banner or Oracle PeopleSoft.
• Experience with data warehouse and dissemination technologies, such as SAS, Cognos, Tableau, and/or Excel.
• Experience with writing SQL using administrative tools, such as SQL Developer, SQL Server Management Studio, and/or Cognos Native SQL.
• Experience in developing institutional data, analysis and modeling that supports the mission and data reporting requirements in a timely manner, ensuring proactive management, prioritization, escalation and communication.

Working Conditions

• Must be able to work flexible hours to include some nights and weekends.
• Work will be performed in an office environment with a significant amount of public contact, in person, by telephone, via email, and various communication platforms.
• Travel may be required.

Physical Requirements

• Duties require extended periods of sitting, talking and listening.
• Duties require extensive use of computers, telephones and other office equipment.
• Requires possible lifting of up to 25 lbs. (If an object weights more than 45 lbs., OSU-Oklahoma City requires this to be a two-person lift).

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodation.

Organization

Oklahoma State University is a modern land-grant system that prepares students for success. Orange is the Answer. Through leadership and service, OSU improves the lives of people in Oklahoma, the nation and the world. OSU has more than 35,000 students across its five-campus system with students from all 50 states and around 120 nations. Established in 1890, OSU has graduated more than 264,000 students to serve the state of Oklahoma, the nation and the world.

Oklahoma State University-Oklahoma City (OSU-OKC) is part of the modern land-grant system of Oklahoma State University. OSU-OKC is a two-year public institution, offering more than 50 degrees and certificate options. Through quality education, a supportive environment, leadership training and service opportunities, OSU-OKC trains students to work and educates them to lead. OSU-OKC graduates are found throughout the community serving as police officers, firefighters, nurses, teachers, healthcare professionals and business owners. osuokc.edu

Oklahoma State University is an Affirmative Action/Equal Opportunity/E-verify employer committed to diversity. All qualified applicants will receive consideration for employment and will not be discriminated against based on age, race, color, religion, sex, sexual orientation, genetic information, gender identity or expression, national origin, disability, protected veteran status or other protected status. Oklahoma State University campuses are tobacco and vapor-free.