The Director of Enrollment Compliance serves as the institution's primary subject matter expert and quality assurance manager for all federal reporting required by the Registrar's Office, to the National Student Loan Data System (NSLDS) to ensure compliance with applicable regulations.
Work Location: Virginia Beach, VA (qualified candidates may be considered for remote work depending on location)
Essential duties:
- Serve as the institutional lead for all NSLDS enrollment reporting, including managing submission cycles in accordance with federal requirements and any National Student Clearinghouse (NSC) participation agreements.
- Tracks and monitors enrollment reporting transmissions from submission to completion to ensure adherence to the federal reporting obligation.
- Establish, document, and quality check the date of determination for enrollment status changes and maintain accurate audit trails in the Student Information System, Banner, to support compliance and program reviews. This includes monitoring student record requests, such as add/drop forms.
- Monitor NSC and NSLDS processing timelines and provide any necessary adjustments to ensure compliance timelines.
- Resolve all enrollment reporting error reports in a timely manner, including the SSCR report.
- Serve as a liaison between the Registrar's Office and the NSC, including escalating reporting issues in collaboration with the University Registrar, and between the University Registrar, Regent's internal auditor, and the Office of Financial Aid.
- Perform quality assurance and control checks on enrollment data submissions to ensure accuracy and compliance, including pre-submission audits of enrollment data files.
- Develop and maintain internal quality assurance procedures, checklists, and reconciliation workflows to reduce error rates and data consistency.
- Monitor regulatory changes and updates to federal and state guidance to ensure full university compliance.
- Create and maintain policy guides and training resources related to enrollment reporting for the Registrar's Office.
- Manage the institution's Degree Verify reporting process through the NSC to ensure timely and accurate submission of degree conferral data in alignment with degree conferral cycle.
Qualifications:
- Bachelor's degree required
- Master's degree preferred
- Preferred degree in higher education administration, business, information systems, or related field
- Minimum of three (3) years of direct experience with NSC / NSLDS enrollment reporting
Candidates must have:
- Demonstrated knowledge of federal enrollment reporting requirements under Title IV
- Must be eligible to be recommended and approved to access the NSLDS
- Proficiency with Ellucian Banner systems or comparable student information system
- Strong analytical skills with high attention to detail and a commitment to data accuracy
- Knowledge of FERPA regulations and its application to student records management
- Data analytical skills to perform analyses and report utilizing software (e.g., Excel)
- Commitment to Regent’s core values of Excellence, Innovation, and Integrity
