Director of Financial Aid

The Financial Aid Director oversees the Financial Aid Department and ensures students are properly funded, packaged, and prepared to start each semester.

Responsibilities and Primary Activities:

• Provide leadership and direction to staff to include interviewing, hiring, and training employees (in coordination with Director of FA Quality & Compliance); planning, assigning, and directing work; setting performance standards and appraising. performance; oversight for all student funding.
• Provide excellent customer service and answers to student inquiries.
• Work with students to obtain the documentation necessary to process their aid if they are selected for verification.
• Responds to students' concerns related to financial aid awards and eligibility, making professional judgments as needed.
• Review weekly reports to ensure all students' financial aid has been processed.
• Work with the 3rd party processor to ensure all student packaging is completed in a timely and accurate manner.
• Submit, monitor, and track student financial aid packages.
• Preparing graduating and exiting students.
• Work with the school's financial aid management system, Colleague, to review student accounts, provide information when needed, and ensure the system is appropriately set up for accurate packaging.
• Develops financial aid services and policies in compliance with the US Department of Education and the State of Georgia.
• Reviews and updates student budgets, COA, SAI, and related financial aid matters.
• Works with the DCE team to complete state funding invoicing processes.
• Ensures accurate reporting to Georgia Futures to ensure accurate packaging of state aid.
• Represents the College in the community and state on matters pertaining to financial aid awareness and administration
• Accurately certifies VA students and packages VA awards.
• Reviews the satisfactory academic progress of students. Verifies academic eligibility for student aid.
• Assists with the financial aid portion of the federal work study program.
• Ensures Federal SEOG is utilized in full each year to assist the students with the highest financial need.
• Follows all policies regarding institutional financial assistance, ensuring accurate awarding of scholarships and waivers.
• Maintains Family Educational Rights and Privacy Act (FERPA) guidelines with the processing of students' and families' financial aid information.
• Completes state and federal reporting that pertains to financial aid, such as IPEDS, FISAP, SSCR, and HEI reports.
• Participates in student outreach for events, including Starting Point events for incoming students.
• Distributes and reconciles Pell Grant, SEOG, state grants, and scholarship funds.
• Presents financial aid and financial literacy information at various outreach activities on and off campus.
• All other duties as assigned.

Requirements

• Bachelor's degree from an accredited institution
• Excellent customer service and communication skills
• Five years of financial aid experience
• Knowledge of Federal and State funding programs
• Knowledge of Title IV regulations

Preferred Qualifications:

• Master's degree
• Knowledge of Colleague software
• VA Certifying Official
• Banking or Finance work experience and/or Finance degree preferred

Summary

Point University's mission is to educate students for Christ-centered service and leadership around the world. As a Christian university, we expect employees to be committed Christians who model spiritual development for students, as outlined here. We welcome applicants who support the University's goals and statement of faith.

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