Develop communication, technology, and information strategies
to outreach to students, faculty, staff and the community on
matters related to online education at the College;
In collaboration with academic advising and student success,
work to implement programming related to online student retention
and student readiness for online classes (i.e. orientation,
onboarding, self-assessment);
Coordinate with academic deans and other offices to assist in
the exploration of new programs and courses appropriate to offer
online or via technology-mediated instruction;
In collaboration with academic deans, oversee the development
of online and hybrid offerings and manage the budget for course
development and training, including facilitating and periodically
updating online training for new online faculty;
Provide leadership in the development of and adherence to
College policies and procedures pertaining to online
education;
Work collaboratively with other units of the College and across
departments on initiatives relative to student success in online
education;
Provide leadership in the development and implementation of
policies, procedures, technologies, and good practices that promote
academic integrity in online and hybrid learning environments,
including the ethical and effective use of Artificial Intelligence
technologies;
Act as the primary contact and coordinator for compliance under
the State Authorization Reciprocity Agreement (SARA);
Serve as a member of Mass Colleges Online, the Open Educational
Resources (OER) council, and other external groups where the
College requires representation and leads related initiatives;
Serve as a member of the Distance Education Committee, MassBay
Teaching and Learning Resources Committee, Academic Standards
Committee, or related committees as requested by the Provost;
Scan the higher education environment for new trends and
emerging technologies in online learning and makes recommendations
for same;
Contribute to planning for and offering ongoing professional
development opportunities for faculty on instructional design, Open
Educational Resources (OER), Universal Design for Learning (UDL)
effective pedagogical use of Blackboard in all course modalities,
and other related topics;
Lead institutional efforts to ensure online and hybrid classes,
digital learning resources, and instructional technologies meet
applicable federal accessibility requirements and evolving
standards for digital accessibility and inclusive design;
Collaborate with Institutional Research and academic deans to
analyze online courses and use data to improve educational
effectiveness;
Pursue grant opportunities and, as appropriate, serves as a
principal investigator (PI) for grant projects as requested by the
Provost;
Create and maintain all appropriate records for online
education processes;
Supervise Instructional Designer staff;
Perform other related duties as assigned.
This list is not to be considered all-inclusive. A supervisor may
assign other duties as required to meet the needs and foster the
mission of the College.
All employees of MassBay are expected to work collegially and
collaboratively within a community that values and celebrates the
variety of student experience.
Required Qualifications:
- Minimum of master’s degree in education, concentrating in
instructional design or a related field;
- 3-5 years of experience in higher education.
Preferred Qualifications:
- Sensitivity and commitment to the goals of Equal
Opportunity;
- Experience working in a community college or similar
environment;
- Demonstrated commitment to working with students in need;
- Experience applying pedagogy and technology to online learning
environments;
- Experience with instructional design;
- Experience using a course learning management system;
preferably Blackboard Ultra;
- Experience with college-level instruction in online
education;
- Knowledge of emerging technologies related to teaching and
learning;
- Experience designing and implementing successful strategies and
programs involving faculty and staff;
- Experience in designing and successfully managing projects in
the community college environment;
- Ability to work with teams that value different perspectives
and backgrounds;
- Ability and demonstrated success in working with
first-generation college students and adult learners;
- Ability to work with a wide range of constituencies in a
community of varied backgrounds using superior customer service
skills;
- Ability to develop collegial relationships with faculty;
- Strong organization skills with strong attention to
detail;
- Strong computer skills, including experience with Excel and
PeopleSoft preferred;
- Ability to manage multiple projects to completion;
- Strong verbal and written communication skills.
Additional Information:
Salary Range: $90,000 - $100,000
As a Massachusetts State Employee, you are offered an outstanding
suite of benefits adding value to your salary.
- Array of choices for health insurance plans to meet individual/
family needs
- Affordable Dental Insurance and vision discount program
- 12 paid State/ Federal holidays
- Generous sick, vacation, and personal time
- Flexible Spending Plans to reduce your taxable income
- Low-cost basic and optional life insurance
- Defined Benefit Pension Plan, providing a fixed,
pre-established benefit for employees at retirement
- Thinking to save more money towards retirement: consider
Deferred Compensation plans i.e., 457(b) or 403(b).
- Tuition Benefits for employees and dependents at state colleges
and universities
- Free Employee Assistance Program (EAP)
- Eligibility towards Public Service Loan Forgiveness (PSLF)
- Free gym and parking on campus
Need more info: https://www.massbay.edu/employment/benefits
Position Type: Non-Unit Professional
Deadline: November 1st, 2026, or after that until
filled.
To Apply: Please include a letter of interest and resume
with your online application.
Staff
Hiring is subject to state appropriation funding.
Final candidates are required to provide sealed transcripts and
official certifications.
Hiring is contingent upon a successful CORI clearance.
Massachusetts Bay Community College is an affirmative action/equal
opportunity employer and does not discriminate on the basis of
race, color, national origin, sex, disability, religion, age,
veteran status, genetic information, gender identity or sexual
orientation in its programs and activities as required by Title IX
of the Educational Amendments of 1972, the Americans with
Disabilities Act of 1990, Section 504 of the Rehabilitation Act of
1973, Title VII of the Civil Rights Act of 1964, and other
applicable statutes and college policies. The College prohibits
sexual harassment, including sexual violence. Inquiries or
complaints concerning discrimination, harassment, retaliation or
sexual violence shall be referred to the College’s Associate Dean
of Equity Assurance and/or Title IX Coordinator, the Massachusetts
Commission Against Discrimination, the Equal Employment
Opportunities Commission or the United States Department of
Education’s Office for Civil Rights.