Job Summary
ACC is seeking a committed Director of Student Accounts Receivable to join our team and help lead the way in our mission of student success. The Director of Student Accounts Receivable at Arapahoe Community College provides strategic leadership for student billing, accounts receivable, cashiering, and collections. This position ensures accurate and compliant financial transactions, manages the Banner student accounts system, and oversees cash management operations. The Director supervises staff responsible for student accounts, billing, receivables, cashiering, and front-line customer service, setting goals and driving efficiency and service excellence. They collaborate with Financial Aid, the Registrar, and Student Services to support student success while maintaining fiscal integrity. Responsibilities include coordinating tuition and fee billing, managing refunds and disbursements in compliance with Title IV and state regulations, and directing collections processes while implementing payment systems and plans to enhance operational effectiveness.
Key Responsibilities:
- Manage Banner student accounts receivable system and ensure accurate billing and accounting.
- Oversee cash management operations, including payment processing, deposits, and compliance.
- Supervise staff handling student accounts, billing, receivables, cashiering, and customer service.
- Coordinate refunds, disbursements, and compliance with federal and state regulations.
- Direct collections processes and collaborate across departments to resolve account issues.
Qualifications
- Bachelor's degree in accounting, finance, or a related field and two years of relevant experience, or an equivalent combination of education and/or experience, in addition to the experience requirement below.
- Three years' progressively responsible student billing or accounting-related management experience.
- Extensive working knowledge of computerized student-related applications.
- Knowledge of student accounts, student financial services and higher education principles, practices, and procedures.
- Skilled in Microsoft Office, including Word, Outlook, PowerPoint, and Excel.
Preferred
- Experience with Banner.
- Experience with CashNet.
Application Instructions
All applicants must submit:
- Resume
- Detailed letter of interest (cover letter) addressing the job announcement. Please include any experiences you may have embedding equity and inclusion in your work, see below.
At ACC, we seek to hire candidates who are committed to fostering respectful, welcoming, and supportive environments for all individuals. In your cover letter, please describe how you have worked to create such environments in your current or previous roles, and share what this commitment means to you in your professional practice.
Reach out to us at HRrecruitment@arapahoe.edu if you have any questions.
ACC seeks applicants who understand and have first-hand experience working with diverse populations, which may include but are not limited to, historically marginalized populations such as people of color, LGBTQ+ community members, veterans, first generation graduates, and people with disabilities.
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