Position Overview
The Employee Experience Manager drives workplace excellence by leading two central priorities for the College: Staff Professional Development and Performance Management. Reporting to the Director of Human Resources, this position provides expert consultation to managers, supervisors, and campus leaders on professional development, employee growth, performance appraisal, and compliance. Applying an equity, inclusion, and community lens across all programs, the Manager helps cultivate a welcoming…
culture, enhance employee capabilities and experience, and optimize performance management.
Compensation
The expected starting salary range for this position is between $88,000 and $90,900. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; licensure and certifications; market factors; departmental budgets; and responsibility.
Essential Job Functions/Responsibilities
Staff Orientation, Training & Development
- Design, execute, and oversee College-wide learning, professional development, and training programs.
- Establish and manage structured onboarding and ramp-up plans (30/60/90-day integration) to ensure seamless new-hire engagement and connectivity.
- Deliver training and educational workshops to supervisors on management best practices, inclusive leadership, and team development.
- Partner with leadership to design career pathways, professional growth initiatives, and internal mobility opportunities (future goal)
Performance Management
- Coordinate and refine the College's performance appraisal, review, and ongoing feedback mechanisms.
- Establish benchmarks and track performance metrics to maintain high standards and operational accountability (future goal)
Employee Engagement
- Analyze employee engagement data, experience surveys, stay interviews, and exit interviews to identify trends, eliminate pain points, and execute improvement plans.
- Design and execute employee recognition strategies that highlight staff contributions and support retention.
- Review, and advise on HR policies to ensure legal compliance and consistent campus-wide communication.
- Provide prompt, solutions-oriented customer service to employees regarding HR policies and workplace inquiries.
Additional Job Responsibilities
- Help maintain the Human Resource's webpage and related materials.
- Maintain positive, collaborative working relationships with Carleton employees, vendors, and external partners.
- Assist with broader HR initiatives as assigned.
Supervision Received and Exercised
This position reports directly to the Director of Human Resources, supervises one direct report, and collaborates closely with Inclusion, Diversity, and Equity (IDE) department staff.
Education/Experience/Skills
Required:
- Bachelor's degree in Business, Human Resources, or a related field (or equivalent experience).
- 5+ years of progressive, full-time professional HR experience with demonstrated experience in training design and performance management systems.
- Proven expertise in organizational management, and employment law/compliance.
- Demonstrated experience supporting and promoting a diverse workforce.
- Strong analytical, presentation, and interpersonal skills.
Preferred:
- Proficiency in Workday (HRIS), Web applications, and database management.
- Prior HR leadership experience within higher education.
Must have the ability to understand and follow written and oral work instructions, operations, safety procedures, and hazardous labels.
Note: This position description is not intended to be all-inclusive. Employees may perform other related duties to meet the ongoing needs of the organization.
Review of applications begins immediately and continues until the hire is complete. We accept only online applications.
Carleton College is an AA/EEO Employer: We are committed to developing our staff to better reflect the diversity of our student body and American society. Members of underrepresented groups are strongly encouraged to apply.
Carleton also offers a robust suite of benefits including: A generous 403(b) retirement plan with a 10% employer contribution and 2% employee contribution. Medical, dental, vision, life and disability insurance. Paid time-off, including 25 annual leave days, 8 paid holidays, and extra days at the end of the calendar year to make a continuous week off before New Year's. Employee Assistance Program (EAP) for all employees. A dependent tuition program after six years of service.
Founded in 1866, Carleton College is a private, coeducational liberal arts college of roughly 2,000 students located in the historic river town of Northfield, Minnesota. Carleton College occupies more than 1,000 scenic acres of campus, arboretum, over 100 campus buildings, and athletic fields. Located 40 miles south of Minneapolis and St. Paul, Carleton offers access to the cultural advantages of a major metropolitan area.
Carleton College aspires to provide a liberal arts education that equips students with the skills to lead a fully realized life in a diverse and changing world. A Carleton education recognizes that the world's people differ in their race and ethnicity, culture, political and social worldviews, religious and spiritual understandings, language and geographic characteristics, gender, gender identities and sexual orientations, learning and physical abilities, age, and social and economic classes.
It is essential to our high academic standards that we be committed to creating a diverse campus community.
A community that fosters diversity of thought and an open exchange of ideas can only emerge from the participation of individuals with different backgrounds and worldviews. Because creative and talented people come from many places and have many backgrounds, Carleton College is dedicated to attracting and retaining a diverse faculty, staff, student body, and Board of Trustees and sees this as among our highest priorities. Carleton's commitment to diversity will sustain and enrich the learning and living environment that defines the institution and its place in the world.