Enrollment & Financial Aid Advisor (SHORT-TERM, TEMPORARY)

POSITION DEFINITION

To perform a variety of specialized technical duties related to admissions and records, and financial aid programs; to provide information to students, faculty, and staff regarding the evaluation and status of academic records and financial services; and to perform a variety of student support services including enrollment processing, degree audit, and processing of financial awards, student loans, and scholarships.

Assignment:

This is a temporary, hourly position, with possible assignments located at either WVMCCD campus:

• Mission College, Santa Clara, CA
• West Valley College, Saratoga, CA

Generally, most assignments are Monday-Friday, 8:30am-5:00pm. Hours may vary depending on departmental needs.

Salary and Benefits:

$41.44 (hourly)

Due to the temporary nature of this position, benefits are not included.

Minimum Qualifications:

Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

• Two years of responsible experience involving student academic records or financial aid.
• Equivalent to an Associate’s degree from an accredited college with major coursework in a business, general education, or a related field.

Desired Qualifications:

Not Applicable

Examples of Duties and Responsibilities:

Duties may include, but are not limited to, the following:

• Advise, assist, and provide a variety of technical duties related to admissions, records, athletics, veterans, and financial aid; review application packets and assist students with completion as necessary.
• Serve as the initial source of information and assistance to the public; provide information regarding college schedules, catalogs, policies and procedures, registration and admission processes, matriculation, graduation requirements, transcript requests, financial aid, and veterans or other college programs and services.
• Receive, review, evaluate, and correct errors on a variety of forms, applications, reports and records related to student enrollment, eligibility, and financial services programs.
• Compile, record, input, post, update, verify, monitor and retrieve student data, including grades; assist in the preparation of federal, state, and district reports regarding student academic progress and status.
• Review and document student eligibility for admission, degrees, certificates, transfer, and financial assistance or awards.
• Inform and advise students and their families regarding eligibility and requirements for financial aid programs and scholarships; assist students with completion of required application and documentation; review and evaluate student financial aid files; disburse funds as appropriate.
• Analyze and evaluate the financial need of students using federal and state guidelines; review special circumstances requests and render decisions based on established criteria; participate in financial aid appeals.
• Provide technical expertise regarding student financial aid and scholarships to students, staff, faculty, and administrators.
• Verify eligibility requirements for financial aid and scholarship programs are met; perform monthly disbursement reconciliation; render professional judgment regarding financial aid eligibility adjustments.
• Utilize complex computer programs in the review, processing, recording and verification of statistical data; generate, verify and analyze computer reports to ensure accuracy with established requirements; reconcile financial and statistical data.
• Monitor and troubleshoot problems and issues related to the efficiency of automated financial aid and scholarship system software modules and related databases; serve as key technical advisor and coordinate solutions and recommendations with information systems staff.
• Liaison with office of instruction staff to ensure communication of newly approved programs and certificates through the State Chancellor’s office; ensure timely creation in the student system and program eligibility identification.
• Collect payment for student fees, tuition, and other charges; document, balance and maintain funds according to established and accepted procedures; perform daily reconciliations as needed.
• May receive billing approval for student veterans and other student billing and prepare invoices.
• Establish and maintain student files using a variety of technology systems and software; troubleshoot errors in applicable software and database programs; advise students of status, changes, errors or omissions.
• Generate, verify and monitor computer reports to ensure accuracy and compliance with established requirements; reconcile financial and statistical data.
• Update and maintain a variety of manual and electronic forms and information, including posting information to district and/or college websites.
• Confer with and provide information to counselors, administrators and faculty regarding a variety of student information and records.
• Make presentations to large and small student groups regarding processes, requirements and procedures of area of assignment; assist with outreach events and functions.
• Receive, open, sort, and distribute incoming mail and related forms; process requests for transcripts to and from other colleges and universities.
• Provide assistance and information regarding department policies and procedures, and evaluation and processing of student records; answer questions and resolve issues related to student academic concerns.
• Perform related duties as assigned.

Application Information:

APPLICATION INFORMATION:

• Interested applicants must submit online all materials requested, including:
  • A completed online West Valley-Mission Community College District application; and
  • Resume
• All sections of the online application, including Education and Work History, must be completed thoroughly.
• Supervisor(s) name(s) and telephone numbers must be included in the application.
• Incomplete applications will not be considered.
• Do NOT send unrequested materials. Unrequested materials will be removed from your application and will not be used for consideration of employment.
• The employment application and supporting documents represent you; it is to your advantage to fill out the application form carefully and completely.

For reasonable accommodations and assistance, contact:
Office of Human Resources, Attn: Recruitment
14000 Fruitvale Ave, Saratoga, CA 95070
Phone: (408) 741-2174 Fax: (408) 741-2564
Email: Jobs@wvm.edu

Selection Process:

SELECTION PROCESS INFORMATION:

• Applications will be screened by appropriate department representatives on an as-needed basis. Qualified applicants who best meet the needs of the division will be contacted for an interview.
• Travel expenses to attend the interview are the responsibility of the candidate.
• Applications will remain in our online system for 1 year. Each year, part-time pools will be refreshed and applicants will be notified of the opportunity to re-submit application.
• Application materials become the property of the District and will not be returned or duplicated.
• The District reserves the right to contact former, current, the most recent employers, and others to investigate past employment records of applicants.
• Offers of employment are contingent upon the successful clearance from a criminal background check, freedom from tuberculosis, and proof of identity and eligibility to work in the United States prior to the first day of work.

EEO STATEMENT: West Valley-Mission Community College District is an Equal Opportunity Employer that seeks to employ a diverse workforce who will contribute to an inclusive and welcoming educational and employment environment. The District is committed to nondiscrimination on the basis of ethnic group identification, race, color, national origin, religion, age, sex, physical disability, mental disability, genetic information, ancestry, gender identity, gender expression, sexual orientation, language, accent, citizenship status, transgender status, parental status, marital status, economic status, military or veteran status, and medical condition consistent with applicable federal and state laws.

Posting Number: FY21/22-010POOL

Open Date: 10/14/2025

Open Until Filled: Yes

Organization

West Valley-Mission Community College District has a devoted Board of Trustees and a dedicated staff that serves its two colleges. West Valley College in Saratoga and Mission College in Santa Clara are on the cutting edge among higher education institutions in the Silicon Valley. Every semester over 20,000 students enroll in courses at the colleges. Thousands of others take online, off-campus, or non-credit courses and seminars offered through a variety of programs. These programs are aimed at meeting the training and retraining needs of the people of Silicon Valley.

Mission College is a public community college located in the City of Santa Clara, and in the heart of the Silicon Valley. We offer a future of transfer to a four year institution, a future in a career of your choice, a future of increasing skills for both higher education and the workforce and a future for an Associate’s Degree or Certificate that can get you on your way to any goal.

The highly diverse and active student population makes the environment at Mission College energetic and vibrant. It is a great place to meet new friends, participate in clubs and make your voice heard in student advocacy. Our faculty is among the most qualified in the state and our students appreciate the college for its friendly staff and supportive atmosphere. The staff at Mission College is uniquely poised to help and guide your path to the future.

Mission College has many programs and services to ensure student success and support. Financial Aid can assist in making college affordable. Counseling helps students set achievable goals and provides guidance through orientation, study skills, and career courses. The college Career Center and Job Placement Office help students transition to the working world after college and each year sponsor’s a job fair featuring more than 60 employers. Finally, our Transfer Center helps to guide the transition from the two-year college to a four-year college so that students can easily gain a Bachelor’s degree. Each spring semester, Mission College hosts the largest college fair in the San Francisco Bay Area, where more than 180 national and international colleges and universities are represented.

West Valley is about success. It’s about helping students create a future for themselves so they can contribute to a world that needs their talents, drive and enthusiasm. We do that by providing as much one-on-one interaction with students as possible. The results speak for themselves.

• 571 students transferred to UCs and CSUs in 2012
• 552 students earned AA/AS degrees in 2012
• 170 students earned Certificates that led to careers in 2012
• We host learners from 25 countries who come to the United States looking for the kind of instruction that will help them contribute to the global economy.
• We offer classes on our beautiful 143-acre Saratoga campus in the foothills of the Santa Cruz Mountains, located at the southwest border of Silicon Valley. Here you can expand your mind, hang out with friends, and contemplate a world of ideas.

Why not join us, and build your future as we build the future of Silicon Valley, one student at a time.