John E. Thomas Hall, 287 Rivers St, Boone, NC 28608, USA
Appalachian State University
Type
Full time, Staff / Administration
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Department: Holmes Convocation Center - 170490
Minimum Qualifications
Bachelor's degree; or equivalent combination of training and
experience. All degrees must be received from appropriately
accredited institutions.
Special Note: This is a generalized representation of positions in
this class and is not intended to reflect essential functions per
ADA. Examples of competencies are typical of the majority of
positions, but may not be applicable to all positions.
License/Certification Required
Essential Job Functions
Plan and execute diverse university program events, overseeing
day-to-day functions and interpreting policies
Deliver exceptional customer service, exhibiting excellent
communication skills with clients, stakeholders, and internal
teams
Lead and supervise the APP ELITE Event Team, coordinating
transactional services and addressing procedural issues
Possess comprehensive knowledge of event logistics,
audio/video/lighting equipment, and uphold safety compliance,
preferred
Recruit, train, and coordinate activities of the APP ELITE
Event Team, overseeing program areas and administrative
support
Other duties deemed necessary or as directed
Knowledge, Skills, & Abilities Required for this
Position
The Event Operations Supervisor in this position brings a wealth of
knowledge and skills to oversee the seamless execution of events.
With a comprehensive understanding of event planning, logistical
coordination, budgeting, and risk management, they play a pivotal
role in ensuring the success of various activities. Their technical
proficiency extends to general audio, video, and lighting
equipment, coupled with familiarity in event setups, staging, and
general production equipment. Upholding safety compliance is
paramount, with a keen awareness of state and federal OSHA
requirements, ADA regulations, and NFPA codes and standards.
Proficient in interpreting event layouts on CAD drawings, the Event
Operations Supervisor possesses the organizational excellence
needed to manage complex event logistics.
In addition to their technical acumen:
The supervisor excels in leadership, showcasing the ability to
coach, mentor, and motivate a diverse team.
Operating with independence, they exhibit good judgment and
initiative in handling responsibilities.
Strong troubleshooting skills enable them to address issues
promptly and safely during events, while excellent communication
skills facilitate effective interaction with clients, stakeholders,
and internal teams.
The ability to plan, coordinate, and supervise
changeover/conversion crews efficiently underscores their
role.
Dependability is a hallmark, demonstrated through punctuality,
adherence to varying shifts, and timely completion of
responsibilities.
Adept at multitasking and stress management, the Event
Operations Supervisor builds and maintains robust client
relationships, embodying a commitment to understanding and
exceeding client expectations.
Overall, this position requires a versatile and skilled
professional capable of orchestrating diverse events with precision
and expertise.
Preferred Qualifications
Bachelor's degree
Previous work in the event management and/or hospitality
industry
Previous experience in supervising teams of staff
Work Schedule/Hours: Regular hours are from 9:00am-5:00pm
Monday-Friday, but nights and weekends (and sometimes long shifts)
are required based on event schedule and as approved by the
Supervisor. Anticipated Hiring Range: $42,436 - $44,218 Closing Date: 09/13/2026
Appalachian State University is an Affirmative Action/Equal
Opportunity Employer. The University does not discriminate in
access to its educational programs and activities, or with respect
to hiring or the terms and conditions of employment, on the basis
of race, color, national origin, religion, sex, gender identity and
expression, political affiliation, age, disability, veteran status,
genetic information or sexual orientation.
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Job details
Title
Event Operations Supervisor
Employer
Appalachian State University
Location
John E. Thomas Hall, 287 Rivers St, Boone, NC 28608, USA
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