Location: Bodleian Old Library, Broad Street, Oxford OX1 3BG
Hours: Full time (36.5 hours per week)
Contract type: Fixed-term (2 years)
About the role
You will join the Bodleian Libraries, supporting our prestigious events, weddings and visitor experiences across historic Oxford venues.
As the first point of contact for commercial enquiries, you will deliver excellent customer service, manage bookings and prepare tailored quotations. You will build positive client relationships, identify sales opportunities and maintain accurate records. Working closely with colleagues and external partners, you will help ensure a seamless experience for clients and visitors.
This is a full-time, fixed-term post for 2 years, working 36.5 hours per week.
About You
You will have excellent communication, customer service and organisational skills, with experience managing multiple enquiries and competing priorities.
You will be confident, professional and detail-focused, with strong administrative skills and proficiency in Microsoft Office.
Experience in events, hospitality, tourism or venue management, and familiarity with CRM systems, would be advantageous.
What We Offer
As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:
- An excellent contributory pension scheme
- 38 days of annual leave
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Discounted bus travel and Season Ticket travel loans
More information is available at https://www.ox.ac.uk/about/jobs/life-in-oxford
Diversity
Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave.
We are committed to ensuring that our recruitment processes are inclusive and accessible. If you require the job description or any other materials in an alternative format, or if you would like to request any adjustments to support you through the application or interview process, please contact the recruitment team at recruitment@glam.ox.ac.uk.
How to apply
You will be required to upload your CV and a Supporting evidence form using the attached template as part of your online application (via the ‘Apply’ button above). Your Supporting evidence form should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. CVs alone will not be considered.
We aim to provide a supportive working environment and are happy to discuss training and professional development opportunities. The Chair of this recruitment panel will be Rachael Evans, Weddings, Events & Marketing Manager, who can be contacted with enquiries relating to the role (rachael.evans@bodleian.ox.ac.uk). General queries about the recruitment and application process should be directed to the Recruitment team within our Human Resources department (recruitment@glam.ox.ac.uk).
Only applications received online by 12.00 midday (GMT) on Monday 9 November 2026 can be considered. Interviews are expected to take place in person during week commencing 16th November 2026.
£27,534 to £28,437 per annum. Grade 3