enrollment goals, strengthening recruitment pipelines, and administering financial aid programs in alignment with NDNU’s mission, strategic priorities, and compliance standards.

Key Responsibilities:

Strategic Leadership & Planning

• Working with key stakeholders, develop and implement a comprehensive, data-informed enrollment strategy for each NDNU school that supports NDNU’s growth and mission-driven priorities.
• Collaborate with academic, marketing, partnerships, and student success leaders to align recruitment, financial aid, and retention efforts.
• Analyze market trends, student demographics, and program performance to inform decision-making and resource allocation.
• Serve as a senior advisor on enrollment and financial aid policy, compliance, and innovation.

Admissions Management

• Oversee all degree completion and graduate admissions operations, ensuring an efficient and personalized applicant experience.
• Lead the development of recruitment strategies, partnering with the Marketing and Strategic Partnerships teams.
• Ensure timely and data-driven admissions processes that reflect NDNU’s commitment to diversity, access, and academic quality.
• Act as the PDSO (Principal Designated School Official) responsible for overseeing a school's compliance with the Student and Exchange Visitor Program (SEVP)

Financial Aid Administration

• Direct all financial aid operations, ensuring compliance with federal, state, and institutional regulations.
• Design and manage financial aid strategies that maximize access, affordability, and fiscal responsibility.
• Execute forecasting, modeling, and optimizing the university’s financial aid budget.
• Promote transparent communication and counseling practices that help students make informed financial decisions.

Team Leadership & Collaboration

• Lead, mentor, and develop a high-performing team across admissions and financial aid.
• Foster a collaborative, service-oriented culture focused on student success and continuous improvement.
• Represent NDNU at external community events, recruitment fairs, and professional associations.

Qualifications Required:

• Master’s degree in higher education, business, or a related field.
• Minimum of 7 years of progressive leadership experience in admissions, financial aid, or enrollment management.
• Proven success in developing and executing enrollment strategies that achieve or exceed institutional goals.
• Strong understanding of federal and state financial aid regulations, compliance, and reporting.
• Demonstrated ability to use data analytics, CRM systems, and technology to drive decision-making and improve outcomes.
• Exceptional leadership, team building, communications, and interpersonal skills.
• Commitment to NDNU’s mission of social justice, diversity, and inclusive education.

Preferred:

• Experience in an adult-serving, online, and/or hybrid higher education environment.
• Familiarity with Element451, or similar CRM systems.

Application Procedures:

NDNU is committed to providing an educational environment that supports a diverse student population. In your cover letter, please include information about your experiences in working in a diverse environment, and what qualities you would bring to supporting this commitment to inclusive excellence at NDNU.

Posted: 2026-07-16