Federal Work Study or Student Worker: Office of Student Advocacy and Support Assistant

Job Description

Federal Work Study OR Student Worker: Office of Student Advocacy and Support Assistant

Cover Letter, Resume, 3 References, Work Study Permit if applicable

JOB DESCRIPTON:

Pay: $10/hour

Student Advocacy and Support is seeking dependable and customer-focused FRONT DESK assistants. As a Front Desk Assistant, you will serve as the initial point of contact for visitors, manage daily office flow, and support department initiatives.

KEY RESPONSIBILITIES:

Customer Service & Front Desk Operations

• Greet and assist visitors in a professional and welcoming manner
• Answer phone inquiries
• Respond to general inquiries and direct visitors
• Assist with front desk operations, including monitoring foot traffic and office communications
• Serve as a primary resource for department visitors by directing them to appropriate resources
• Maintain a clean, organized, and welcoming front desk and lobby area; remove outdated promotional materials
• Other duties as assigned.

Knowledge & Skill Requirements:

• Ability to communicate professionally by telephone, email, and in person.
• Ability to follow written and verbal instructions.
• Ability to multitask, solve problems, and remain organized in a fast-paced environment.
• Effective verbal and written communication skills.
• Proficiency with general computer applications
• Strong customer service and interpersonal skills
• Strong organizational and time-management skills.
• Uphold confidentiality of sensitive information.

Preferred if can work:

Tuesday 10-12
Wednesday 11-1

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.