The starting wage for this position is listed above. This position is represented by ACsE/IEA-NEA: Associate of Civil Service Employees. For more information regarding salary and other details please visit : https://laborrelations.siu.edu/labor-contracts/
Employees at this level provide assistance in carrying out the technical functions in the management of student financial aid programs. They work under general supervision from a designated supervisor.
Examples of Duties
verifies student eligibility criteria and reviews and awards applicants for financial aid in accordance with federal, state, and institutional regulations and policies; enters, updates, and processes award notifications;
assists students with suggestions for locating institutional grants and scholarships;
responsible for the alternative loan packaging process by determining eligibility, awarding, and performing data entry ? including the management of certification of alternative loans;
oversees all aspects of the file management system;
manages correspondence and provides general financial information concerning account receivables, tuition assistance, and other financial programs;
monitors students eligibility to receive financial aid;
notifies external servicing centers (e.g., the National Student Loan Data System, as required by Federal law) of student status and activities;
works with students and agencies to resolve discrepancies; participates in the evaluation process for appeals;
participates in the development of forms, letters, and brochures needed to collect financial aid data from student applicants;
reviews changes in regulations affecting various campus-based programs, guaranteed loans, state grants, and institutional programs; recommends changes in procedure to meet changing regulation needs;
serves as liaison with other University organizations that work with the Financial Aid Office and outside agencies;
participates in workshops and presentations for internal and external audiences;
reviews and collaborates to make sure that current financial aid information is available on the university website;
assists with the direction, management, and administration of scholarship and grant programs;
coordinates, schedules and provides in-service training and staff meetings as delegated;
prepares and coordinates the preparation of statistical, operating, and planning records and/or reports; maintains spreadsheets for various institutional programs for tracking and balancing purposes; ensures accuracy, completeness, and compliance with regulations;
processes and tracks all verification documentation submitted to the Office of Financial Assistance; enters all required corrections;
performs accounting functions related to grant and scholarship accounts which may include reconciling awards and payments/transactions within an electronic record system;
analyzes data from various agencies to determine if Federal Direct Student Loans and Federal Pell Grants awarded must be reduced to avoid overpayment;
performs duties of the lower level in this series as required;
performs other related duties as assigned.
Qualifications
- Any one or combination totaling three (3) years (36 months)
from the categories below:
- College coursework in any discipline, as measured by the
following conversion table or its proportional equivalent:
- 30 semester hours equals one (1) year (12 months)
- College coursework in any discipline, as measured by the
following conversion table or its proportional equivalent:


