Posting Details
Position Information
Role Title
Education Support Spec II
Role Code
29143
Pay Band
03
Posting Details
Working Title
Financial Aid Counselor, ODUGlobal
Position Number
00826A
Department
FINANCIAL AID
Location
Norfolk, VA
Type of Position
Classified
Type of Job
Full Time
EEO Category
C Technicians
Job Description
The Financial Aid Counselor, ODUGlobal, provides expert guidance and counseling regarding financial aid processes, requirements, and maintenance of eligibility to prospective and current students, ensuring students are properly funded, packaged, and prepared to start each semester. This position interprets and packages financial aid in accordance with federal, state, and institutional policies and regulations. The Financial Aid Counselor responds to and reviews student requests for modification of their financial aid packages and eligibility evaluation utilizing professional judgment, while ensuring continued compliance with policies and regulations.
Type of Recruitment
Knowledge, skills and abilities
Education or training
Level and type of experience
There will be some mandatory weekend and evening obligations as needed.
This position is designated as sensitive. A fingerprint-based criminal history check will be required of the final candidate.
This position is considered essential personnel and subject to working during university closings.
Annual Salary/Hourly Rate
Salary range between $ - $40,000 - $50,000
Posting Detail Information
Job Requisition Number
S03423
Job Open To
General Public
Open Date
09/15/2026
Close Date
10/05/2026
Open Until Filled
No
Special Instructions Summary
Along with the completed application, please attach a resume and cover letter.
Criminal Background Check
The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at [contact details available in the full listing].
Alternative Hiring Process
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.
To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at [contact details available in the full listing], or DBVI at [contact details available in the full listing].
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor’s legal duty to furnish information.
Position Information
Role Title
Education Support Spec II
Role Code
29143
Pay Band
03
Posting Details
Working Title
Financial Aid Counselor, ODUGlobal
Position Number
00826A
Department
FINANCIAL AID
Location
Norfolk, VA
Type of Position
Classified
Type of Job
Full Time
EEO Category
C Technicians
Job Description
The Financial Aid Counselor, ODUGlobal, provides expert guidance and counseling regarding financial aid processes, requirements, and maintenance of eligibility to prospective and current students, ensuring students are properly funded, packaged, and prepared to start each semester. This position interprets and packages financial aid in accordance with federal, state, and institutional policies and regulations. The Financial Aid Counselor responds to and reviews student requests for modification of their financial aid packages and eligibility evaluation utilizing professional judgment, while ensuring continued compliance with policies and regulations.
Type of Recruitment
Knowledge, skills and abilities
- Excellent customer service skills
- Proficiency in Microsoft Office
- Demonstrated ability to research, analyze, interpret, and articulate complex program regulations
- Demonstrated ability to work collaboratively as a team member in a complex processing and public contact environment.
Education or training
Level and type of experience
- Considerable experience in a professional setting performing duties related to those described in this position (e.g. student services, compliance, file review)
- Working experience within a college financial aid office.
- Working knowledge of financial aid services and programs.
- Working experience within a student information system (e.g. Banner, PeopleSoft or a similar program)
There will be some mandatory weekend and evening obligations as needed.
This position is designated as sensitive. A fingerprint-based criminal history check will be required of the final candidate.
This position is considered essential personnel and subject to working during university closings.
Annual Salary/Hourly Rate
Salary range between $ - $40,000 - $50,000
Posting Detail Information
Job Requisition Number
S03423
Job Open To
General Public
Open Date
09/15/2026
Close Date
10/05/2026
Open Until Filled
No
Special Instructions Summary
Along with the completed application, please attach a resume and cover letter.
Criminal Background Check
The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at [contact details available in the full listing].
Alternative Hiring Process
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.
To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at [contact details available in the full listing], or DBVI at [contact details available in the full listing].
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor’s legal duty to furnish information.
