Priority consideration will be afforded to those applicants who submit a completed application by November 6, 2026. The position will remain open until filled.
Minimum hourly rate $20.29 per hour
Benefits Include:
- Healthcare options
- Retirement option: Teachers Retirement Systems (TRS)
- Tuition assistance
- $100 Well-being rewards
- 13 paid holidays
- Paid vacation and sick leave
- Paid parental leave
- Winter break (December holidays)
- USG Benefits
Responsibilities Coordinates assigned financial aid functions - 60%-Reviews and manages student FAFSA verifications.
-Reviews and manages Federal Pell Grant and Federal Supplemental Education Grant.
-Reviews, manages, and certifies all student and Parent PLUS loans.
-Processes Satisfactory Academic Progress appeals.
-Monitors, awards, and manages all State of Georgia Aid.
-Manages and monitors federal and campus work student programs.
-Manages and monitors Dalton State Foundation, athletic, and external scholarships.
-Manages financial aid for the Dual Enrollment Program.
-Ensures compliance with all college, state, and federal rules and regulations.
-Reviews and awards financial aid packages.
-Reviews special and unusual circumstance requests.
Counsels students and families - 15%-Provides customer service support via email, telephone, and in person.
-Assists in resolving problems and issues.
-Assists students and families in completing financial aid forms and in providing required documentation.
-Handles escalated customer service issues.
Processes a variety of forms and reports - 10%-Completes student financial aid and attendance verifications.
-Processes transient and consortium applications.
-Scans student documents.
Performs a variety of related duties - 15%-Assists with community outreach projects.
-Attends federal and state conferences.
-Assists with graduation.
-Serves on a variety of campus committees.
-Assists with student move-in day, First Chime, and Mountain Campus.
-Other duties as assigned.
Required Qualifications Educational Requirements-Associates degree in a course of study related to the occupational field or equivalent related experience.
Required Experience-More than one year of related experience
Preferred Qualifications Additional Preferred Qualifications-Baccalaureate degree.
Preferred ExperienceBanner Experience
Knowledge, Skills, & Abilities ABILITIES-Ability to work independently.
KNOWLEDGE-Knowledge of federal, state and institutional financial aid programs, policies and procedures.
-Knowledge of federal and state student aid online reporting systems.
-Knowledge of need analysis principles.
-Knowledge of modern office methods, procedures, and equipment.
SKILLS-Skill in the operation of computers and job related software programs.
-Skill in decision making and problem solving.
-Skill in interpersonal relations and in dealing with the public.
-Skill in oral and written communication.
USG Core Values The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at
https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at
https://www.usg.edu/policymanual/section6/C2653.
Conditions of Employment Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Dalton State College, as determined by Dalton State College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity Equal opportunity and decisions based on merit are fundamental values of Dalton State College (DSC). As a member of the University System of Georgia, we follow the Board of Regents' policy, which prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any DSC program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.
All employment processes and decisions, including but not limited to hiring, promotion, and tenure, shall be free of ideological tests, affirmations, and oaths, including diversity statements. The basis and determining factor for all such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the individual is being considered. At the core of any such decision is ensuring the institution's ability to achieve its mission and strategic priorities in support of student success.
Dalton State College is an Equal Opportunity Institution. For questions or more detailed information regarding this policy, please contact Dalton State College's Office of Human Resources at 706-272-2034. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Office of Human Resources at 706-272-2034.
Other Information This role is considered a position of trust.
Background Check - Position of Trust + Credit