Job Description
Overview
Be part of what’s next for Financial Aid & Scholarships at
Auburn University!
The Office of Enrollment Management is expanding and building a new
model for Financial Aid & Scholarships with a focus on
strengthening services, improving the student experience, and
preparing the department for the future. These newly created
positions provide an opportunity to join the team during this
exciting transformation and help shape the way Financial Aid &
Scholarships serves Auburn students.
The
Financial Aid & Scholarships Training & Compliance
Specialist will play a key role in building a knowledgeable,
consistent, and well-prepared team. This position develops and
delivers training, resources, and tools that help staff navigate
financial aid and scholarship programs, policies, systems, and
regulatory requirements.
We’re looking for a financial aid professional and effective
communicator who enjoys teaching others, staying current with
changing federal regulations and industry practices, and turning
complex information into clear, practical guidance. The successful
candidate will have a strong commitment to professional development
and staying engaged with the field through ongoing learning and
industry opportunities.
This is an on-campus opportunity for a financial aid
professional who wants to use their expertise to develop others,
strengthen operations, and help build something new within
Financial Aid & Scholarships.
Special Instructions :
Upload a single document containing your resume and a cover letter
tailored specifically to this position under the
"Resume
Upload" section (maximum file size: 5 MB).
Formal Auburn University Job Title: Financial Aid &
Scholarships Training Coordinator
Responsibilities
- Develops, delivers, and evaluates training programs for
Financial Aid and Scholarships staff on federal, state,
institutional, donor-funded, and athletics-related aid procedures,
systems, service expectations, and related compliance requirements,
including onboarding, continuing education, refresher training,
system demonstrations, workshops, and other learning
opportunities.
Creates, updates, organizes, and maintains centralized training
and reference materials, including desk guides, procedural guides,
job aids, checklists, communication templates, quick-reference
resources, training calendars, and knowledge base content, ensuring
materials are accurate, accessible, version-controlled, and aligned
with approved business processes approved by functional
leaders.
Partners with the Financial Aid Compliance Officer, functional
leaders, system staff, and subject matter experts to translate
regulatory guidance, policy changes, audit findings, quality
assurance results, annual aid-cycle updates, scholarship
requirements, procedural changes, and system enhancements into
practical training content, user guidance, demonstrations, and
process reinforcement.
Serves as the primary training resource for campus partners,
including colleges, departments, Admissions, Registrar, OIT,
Athletics, and other university offices, by developing and
presenting guidance on scholarship administration, financial aid
processes, system workflows, referral expectations, student-facing
communications, and shared responsibilities.
Provides one-on-one and small-group training support to staff
on financial aid and scholarship systems, processing procedures,
documentation expectations, student communication standards, campus
partner referrals, and common service scenarios in coordination
with supervisors and functional leads.
Conducts training needs assessments using employee feedback,
campus partner input, operational data, quality assurance findings,
compliance updates, and audit results; in consultation with the
position supervisor and functional area supervisors, identifies
knowledge gaps and develops targeted training, documentation, and
resource recommendations to support accurate, consistent execution
of financial aid and scholarship processes.
Maintains current working knowledge of financial aid and
scholarship administration, including Title IV requirements, state
aid programs, institutional scholarship policies, donor-funded
scholarship criteria, student-athlete aid considerations,
satisfactory academic progress, verification, packaging,
disbursement, overaward resolution, and related office procedures
to support training content and guidance.
Coordinates and maintains training schedules, attendance
records, completion tracking, training evaluations, feedback
surveys, and follow-up activities to support accountability, staff
readiness, audit documentation, and continuous improvement of
Financial Aid and Scholarships training programs.
Participates in financial aid and scholarship processing
activities, as assigned, to maintain working knowledge of office
procedures, support training accuracy, reinforce documented
processes, and assist with operational needs during peak periods or
special initiatives; may review, track, document, or support
processing of aid and scholarship transactions in coordination with
functional leads and in accordance with applicable federal, state,
institutional, donor, and program-specific requirements.
Qualifications
- Bachelor's degree-no specific discipline.
- 4 years of experience in training coordination, instructional
support, financial aid administration, scholarship administration,
student financial services, or other compliance-driven higher
education operations.
Desired Qualifications:
A degree in Education, Instructional Design, Communication,
Business Administration, or Higher Education Administration.
Budgeted salary range for this position: $55,000 - $68,000
annually
Contract Type
Continuing
Why Work at Auburn?
- Life-Changing Impact: Our work changes lives through
research, instruction, and outreach, making a lasting impact on our
students, our communities, and the world.
- Culture of Excellence: We are committed to leveraging
our strengths, resources, collaboration, and innovation as a top
employer in higher education.
- We’re Here for You: Auburn offers generous benefits,
educational opportunities, and a culture of support and work/life
balance.
- Sweet Home Alabama: The Auburn/Opelika area offers
southern charm, vibrant downtown scenes, top-ranked schools, and
easy access to Atlanta, Birmingham, and the Gulf of Mexico
beaches.
- A Place for Everyone: Auburn is committed to fostering
an environment where all faculty, staff, and students are welcomed,
valued, respected, and engaged.
- Ready to lead and shape the future of higher education?
Apply today! War Eagle!
Equal Opportunity Compliance Statement
It is our policy to provide equal employment and education
opportunities for all individuals without regard to race, color,
national origin, religion, sex, sexual orientation, gender
identity, gender expression, pregnancy, age, disability, protected
veteran status, genetic information, or any other classification
protected by applicable law. Please visit the Office of Equal
Opportunity Compliance's
website to learn
more.
Posted Date
9/18/2026