John E. Thomas Hall, 287 Rivers St, Boone, NC 28608, USA
Appalachian State University
Type
Full time, Staff / Administration
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Food Service Supervisor - Crossroads Café
Department: Campus Dining - Crossroads Coffee House -
170530
Minimum Qualifications
Graduation from High School or possession of a GED, and one year of
experience in food preparation or service activities in a
commercial kitchen; or an equivalent combination of training and
experience. Experience in the field of work related to the
position's role may be substituted on a year-for-year basis.
Degrees must be received from appropriately accredited
institutions.
License/Certification Required
Essential Job Functions
Supervises all full-time, temporary and student employees in
assigned area.
Orders food supplies and completes work orders for equipment
repair.
Recognizes potential problems in service, addresses, and
resolves promptly and respectfully.
Facilitates communication among the work groups in a manner
that helps accomplish daily work goals.
All ASU Campus Dining employees are required to work during
home football games or any other special campus event as
needed.
Campus work location may vary depending on the event.
Knowledge, Skills, & Abilities Required for this
Position
Knowledge of personnel management and food production.
Good time management and food safety skills.
Ability to delegate tasks to student and full-time
employees.
Ability to ensure good customer service by helping train and
coach all employees in their charge.
Ability to plan and coordinate breaks and schedules to ensure
proper coverage of meal service.
Manage daily unit operations.
Must possesses the skills to do maintenance on all our coffee
shop machines and equipment across all campus dining units.
The ability to program espresso, grinders and coffee makers
across all campus dining units.
Preferred Qualifications
2 years of related Barista and coffee shop maintenance
experience;
Preferred Coffee Machine Maintenance certification
Preferred Coffee Shop or QSR supervision
Obtain ServSafe for Management certification within 1 year of
employment
Work Schedule/Hours: Campus Dining is a Sunday – Saturday,
6:00 am – 11:00 pm operation. Operations are reduced during
university breaks. Employees are scheduled two days off each week
based on business need. Days off may not be consecutive days
off.Employees may be required to work some flex hours to support
the needs of the business and/or for special campus events.
Schedules will be adjusted as needed to provide coverage in these
cases.Employees are considered mandatory staff and are subject to
call back anytime 365 days a year. Report to work on alternating
holidays to check all food service buildings. When required
employee must make needed repairs during holiday and weekend
checks. Anticipated Hiring Range: $42,177 - $44,200 Closing Date: 08/30/2026
Appalachian State University is an Affirmative Action/Equal
Opportunity Employer. The University does not discriminate in
access to its educational programs and activities, or with respect
to hiring or the terms and conditions of employment, on the basis
of race, color, national origin, religion, sex, gender identity and
expression, political affiliation, age, disability, veteran status,
genetic information or sexual orientation.
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Job details
Title
Food Service Supervisor - Crossroads Cafe
Employer
Appalachian State University
Location
John E. Thomas Hall, 287 Rivers St, Boone, NC 28608, USA
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