Collaborate with College of Science admissions teams and
program directors to support sound, consistent admissions
decisions.
Liaison between Enrollment Management and departments /
programs regarding key deadlines, procedures, and needed
actions.
Applicant & Student Support
- Serve as a primary point of contact for prospective and
admitted students, providing responsive, high-quality service by
phone, email, and in person, responding to inquiries within 24-48
hours.
- Partner with enrollment operations to ensure applications,
documents, and student records are processed accurately and
efficiently.
- Support data/reporting needs in collaboration with technical
teams.
Recruitment and Marketing
- Coordinate and support campus visit experiences for prospective
and admitted students, including tours and information
sessions.
- Represent the college at in-person and virtual recruitment
events, speaking knowledgeably and confidently about graduate
program offerings to prospective students.
- Assist in planning college-wide admissions events, such as open
houses.
- Assist with student retention and yield initiatives that
support graduate enrollment goals, including related marketing
communications.
Operations
- Serve as a liaison between the college and university
enrollment team, supporting regular communication and
reporting.
- Monitor and report on key enrollment metrics and processes each
semester.
- Maintain up-to-date applicant communications in line with
current university policies.
- Support the management of student records, including account
holds and required documentation.
- Other duties within the general breadth and essence of job
scope as assigned.
Minimum Qualifications:
- Strong organizational, case-management, and interpersonal
communication skills required.
- Ability to work with enterprise-level databases and proactively
manage tasks across a variety of systems required.
- Excellent communication skills (written and oral) and
proficiency with Microsoft Office required.
- Ability to work some nights and/or weekends required. Knowledge
and skills normally acquired through completion of a Bachelor's
degree in higher education and/or related field required. Master's
Degree preferred.
- Two years or more of experience working in a higher education
(preferred), nonprofit, or related professional environment
required.
Position Type
Academic Administration
Additional Information
Northeastern University considers factors such as candidate work
experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit
eligible employees. This includes medical, vision, dental, paid
time off, tuition assistance, wellness & life, retirement- as
well as commuting & transportation. Visit
https://hr.northeastern.edu/benefits/ for
more information.
All qualified applicants are encouraged to apply and will receive
consideration for employment without regard to race, religion,
color, national origin, age, sex, sexual orientation, disability
status, or any other characteristic protected by applicable
law.
Compensation Grade/Pay Type:
106S
Expected Hiring Range:
$48,610.00 - $66,838.75
With the pay range(s) shown above, the starting salary will depend
on several factors, which may include your education, experience,
location, knowledge and expertise, and skills as well as a pay
comparison to similarly-situated employees already in the role.
Salary ranges are reviewed regularly and are subject to
change.
To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Graduate-Programs-Coordinator_R142135
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