Our Job Post Completeness indicates how much vital information has been provided for this job listing. Academic Jobs has done the heavy lifting for you and summarized all the important aspects of this job to save you time.
Know Someone Great?
Help build our team with the best people you know.
Enter 1 or many referrals below.
Higher Ed Employee Referrals is only available for full job postings.
Job Summary
This position is based at the University Medical Center, a level 1
trauma center environment which is nationally ranked and recognized
for academic research, quality standards and overall patient
experience. Security Dispatchers are responsible for providing
dispatch services for multiple University of Utah Health
facilities.
The incumbent uses multi-line telephone and computer systems to
receive and relay information to the appropriate units and Security
Teams, then creates and logs incident details using electronic
dispatch systems.
Responsibilities
Job Responsibilities:
Answer and triage emergency and non-emergency calls from staff,
patients, and visitors
Operate and maintain proficiency with radio systems, telephone
systems, dispatch software and security technologies
Maintain working knowledge of hospital and clinic geography,
unit designations, critical care areas and access routes
Dispatch security personnel and coordinate response based on
priority, location, and available resources
Maintain real-time situational awareness of hospital
operations, incidents, and officer activity across multiple
facilities
Monitor CCTV, alarms, access control systems, and life safety
systems; initiate appropriate response
Support emergency operations, including hospital codes,
lockdowns, and critical incidents.
Serve as the central communication hub between security,
clinical staff, leadership, and external emergency services
Document incidents, dispatch activity, and communications
accurately in CAD/dispatch systems
Provide clear, concise radio and phone communication, including
management of emergency radio traffic
Follow established protocols for incident escalation, emergency
notifications, and system downtime procedures
Maintain professionalism, composure, and strong customer
service in high-stress situations.
Ensure confidentiality and compliance with HIPAA and
organizational policies
Participate in required training, drills, and certification
programs (including IAHSS Basic Certification)
Minimum Qualifications
High school diploma, GED, or equivalency (one year of education
can be substituted for two years of related work experience).
Ability to successfully pass a background check
Demonstrated communication skills and a commitment to providing
excellent customer service
A valid driver's license is required at the time of hire, with
a valid Utah driver's license required within 6 months of
hire.
Preferences
Excellent customer service and communication skills required
with a speaking voice that is clear and easily understood.
The ability to think quickly and clearly under stressful
situations, establishing priorities and passing on information as
needed.
Critical thinking skills and good judgement under pressure.
Must be capable of reacting logically to unusual situations.
The ability to work at a fast pace and make swift decisions to
facilitate effective and efficient communication during stressful
and emergency events.
Ability to multi-task and work with frequent interruption.
Detailed information gathering and writing skills. Excellent
spelling and grammar.
Ability to work shift work includes weekends, holidays, and
extended shifts. Shifts are subject to change with or without
notice.
Special Instructions
Requisition Number: PRN46526B Full Time or Part Time? Full Time Work Schedule Summary: Day, Swings, or Grave Department: 02119 - Public Safety-Hospital Security Location: Campus Pay Rate Range: 12.02 to 21.63 Close Date: 01/19/2027 Open Until Filled:
AcademicJobs.com is the premier platform to discover University of Utah jobs, connecting talented professionals with exceptional career opportunities at one of the United States’ top public research universities. The University of Utah, located in Salt Lake City, Utah, is renowned for its innovative research and academic excellence, making Utah Uni jobs highly sought after by academics and professionals globally. University of Utah careers offer a dynamic and collaborative environment for individuals to excel. University of Utah university careers span a diverse range of disciplines, reflecting the university’s key areas of academic specialization, including health sciences, engineering, computer science, environmental studies, and humanities. Employment University of Utah includes roles such as professors, research fellows, lecturers, and professional staff positions, catering to various expertise levels. For those pursuing University of Utah jobs Salt Lake City, the university’s vibrant campus provides a collaborative workplace in a scenic and rapidly growing urban hub. Utah Uni vacancies and job postings are showcased on AcademicJobs.com, where candidates can explore opportunities in teaching, groundbreaking research, and administrative roles. Jobs at University of Utah cover fields like precision medicine, renewable energy, and data science, aligning with the university’s commitment to addressing global challenges through innovation and discovery. Each University of Utah vacancy is an opportunity to contribute to impactful projects within a supportive academic community. University of Utah Employment Opportunities are extensive, with University of Utah job Opportunities ranging from academic faculty to technical and operational roles. A University of Utah Career offers the chance to join an institution that values diversity, sustainability, and societal impact. Utah Uni openings are regularly updated on AcademicJobs.com, ensuring access to the latest University of Utah vacancies. Jobs at Utah Uni are ideal for those passionate about advancing knowledge and shaping the future. University of Utah job postings include positions in education, geology, and professional services such as IT and student support. University of Utah Employment through AcademicJobs.com connects talented individuals with Utah Uni vacancies, providing a seamless pathway to join a leading university driving global progress.
