Healthcare Simulation Technician

The HST will work closely with the Simulation Director, Standardized Patient (SP) Coordinator, and faculty to maintain, operate, and troubleshoot a wide range of simulation equipment, medical task trainers, A/V systems, and learning technologies. This role is essential for daily equipment readiness, scenario set up and breakdown, and smooth functioning of all simulation events across the pre-clinical and clinical skills curriculum.

SPECIFIC RESPONSIBILITIES:

Simulation Operations & Equipment Management

• Set up, operate, program, maintain, and troubleshoot all high-fidelity manikins, task trainers, simulation software, and clinical equipment before, during, and after simulation events.
• Install, configure, and support simulation technologies, audiovisual systems, debriefing platforms, computers, iPads, iSimulate devices, ultrasound units, CPR feedback systems, and related equipment.
• Ensure all equipment is regularly charged, cleaned, inventoried, and stored properly.
• Perform routine maintenance, software updates, system testing, and basic repairs; coordinate vendor support and servicing when needed.
• Assist with the execution of scenarios by operating manikins, adjusting vitals, or supporting faculty in real-time adjustments.
• Apply basic and advanced moulage techniques to enhance realism in trauma, behavioral health, and clinical scenarios.
• Manage simulation recordings, archived materials, and system documentation while maintaining confidentiality and data security.

Event Setup & Facility Operations

• Prepare, operate and set up simulation suites, inpatient and outpatient environments, and clinical skills labs for OSCEs, simulations, BLS/ACLS courses, ultrasound education, and procedural skills training.
• Coordinate logistical support, equipment readiness, event and room scheduling in collaboration with faculty and the Director of Simulation.
• Ensure simulation spaces remain organized, safe, functional and restock supplies post-event according to standard operating procedures.
• Transport, prepare, and organize all necessary technology and physical materials.

Technology & A/V Support

• Manage and troubleshoot CAE LearningSpace™ Enterprise for event documentation and A/V recording.
• Set up and manage iPads, iSimulate devices, large screen TVs, ultrasound units, and CPR feedback systems.
• Upload simulation data and recordings, ensuring proper documentation and access for faculty.

Inventory & Resource Management

• Maintain up-to-date inventory of consumables, task trainers, AHA course materials and simulation equipment.
• Order, organize, receive, label, and store incoming and donated supplies/equipments.
• Monitor equipment condition, inventory levels, track expiration, damage, and usage to ensure operational readiness.

Faculty & Learner Support

• Provide technical training and support to faculty, staff, and SPs on equipment and software use.
• Support execution of standardized patient events, simulation activities and OSCEs.
• Assist with standardized patient activities during occasional staffing shortages as directed by the Director of Simulation.
• Provide support during OMM laboratories and practical examinations, including serving as a demonstration model when appropriate.

ACLS/BLS Course Support and Coordination

• Assist with the planning and execution of ACLS and BLS training events, including set-up, classroom support and breakdown of CPR manikins and defibrillator trainers.
• Maintain course rosters, track attendance, and manage event documentation in compliance with AHA guidelines.
• Order and organize course-specific supplies and ensure all training materials are available and functioning.
• Coordinate scheduling and logistical support in collaboration with faculty and the Simulation Director.

Additional Duties

• Document maintenance activities, checklists, inventories and scenario setups.
• Assist in development and testing of new simulation scenarios or training technologies
• Assist with program evaluation, quality improvement initiatives, research projects, accreditation activities, and data collection efforts.
• Conduct occasional tours of the Simulation Center for prospective students and visitors.
• Perform other duties as assigned by the Director of Simulation.

Qualifications:

Required:

• Associate or bachelor’s degree in healthcare, biomedical engineering/technology, simulation technology, or a related technical field.
• Experience with healthcare simulation equipment, task trainers, A/V technology, or IT systems.
• Demonstrated technical and mechanical aptitude for troubleshooting and maintaining simulation, medical, and audiovisual equipment.
• Ability to maintain confidentiality and adapt to changing priorities.
• Ability to lift and move equipment up to 50 pounds.

Preferred:

• Experience working in a simulation center or medical school environment.
• Clinical certification or experience as an EMT, paramedic, or allied health professional.
• Familiarity with CAE LearningSpace Enterprise, Gaumard, Laerdal, and Limbs & Things equipment.
• Certification as a Certified Healthcare Simulation Operations Specialist (CHSOS) or willingness to pursue.
• Experience with moulage application for clinical simulation preferred.

Key Competencies:

• Technical troubleshooting and maintenance proficiency
• Strong organizational skills, inventory management, and attention to detail
• Ability to multitask and manage event setups on tight timelines
• Teamwork and communication across clinical and academic teams
• Commitment to safety, professionalism, and educational excellence
• Knowledge of medical terminology and basic anatomy and physiology

The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.