Fill in as paratransit supervisor in the absence of the
Manager
Assist the Manager in hiring part-time dispatchers
Provide training for new dispatchers and ensure that they are
prepared to perform job duties on their own. Continuously monitor
performance and provide any retraining as necessary.
Maintain documentation on the enforcement of departmental
policies & procedures and any federal/state regulations.
Respond to and investigate complaints/incidents/accidents.
Provide administrative support for paratransit operations: fare
reconciliation, preparing rider notices, and maintaining transit
related data.
Act as the liaison with the dispatch software provider, manage
technology tickets and ensure problems are resolved.
Provide excellent customer service.
SUPPLEMENTAL FUNCTIONS:
- Assist with supervision of other areas of Demand Response, such
as SafeRide, as needed.
- Assist with community outreach and resource fairs.
- Optional: may require backup paratransit driving as
needed.
WORK LOCATION:
On-Campus: This position provides vital support to
campus customers, and the successful candidate must be available to
work and perform essential job functions on campus, understanding
our location is at 7,220 feet above sea level.
SCHEDULING:
Dispatch Center hours of operation:
- Academic Year: Monday - Friday 5:45am - 7pm
Can expect 4 or 5-hour shifts. May require an occasional adjustment
of schedule to meet the needs of the department.
PAY: $18.35 - $18.85/hr, depending on experience.
We offer competitive periodic raises.
MINIMUM QUALIFICATIONS:
DESIRED QUALIFICATIONS:
- Preference will be given to applicants who have completed
Transportation Services probationary period.
- Knowledge of ADA policies & procedures.
- Problem Solving skills.
- Organizational and record-keeping skills
- Ability to remain calm in difficult or stressful
situations
- Ability to work independently with limited supervision
- Strong attention to detail
- Experience handling confidential information
- 1 year of previous supervisory experience
- 1 year of dispatch experience
- Current certifications or ability to obtain within 1 month of
hire:
- TSI certification
- First Aid/CPR certification
- Supervisor Harassment training
REQUIRED MATERIALS:
Complete the online application and upload the following for a
complete application: cover letter, resume or C.V. and contact
information for three work-related references. Incomplete
applications may not be considered.
HIRING STATEMENT/EEO:
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or status as a
protected veteran. In compliance with the ADA Amendments Act
(ADAAA), if you have a disability and would like to request an
accommodation to apply for a position, please contact us at
307-766-2377 or email
jobapps@uwyo.edu.
ABOUT LARAMIE:
The University of Wyoming is located in Laramie, a charming town of
30,000 residents nestled in the heart of the Rocky Mountain West.
The state of Wyoming continues to invest in its only 4-year
university, helping to make it a leader in academics, research, and
outreach with state-of-the-art facilities and strong community
ties. We invite you to learn more about Laramie by visiting the
About Laramie website.
Located in a high mountain valley near the Colorado border, Laramie
offers both outstanding recreational opportunities and close
proximity to Colorado's Front Range and the metropolitan Denver
area. Laramie's beautiful mountain landscape offers outdoor
enjoyment in all seasons, with over 300 days of sunshine annually.
For more information about the region, please visit
http://visitlaramie.org/
Job Identification: 262687
Apply Before: 03/18/2027, 05:59 AM
Job Schedule:
Locations: 2102 S 15th Street, Laramie, WY, 82070, US
Posted Salary Range: $18.35/hour
Schedule (Hours Per Week): 19
Travel:
To apply, visit https://eeik.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/262687/?lastSelectedFacet=TITLES&selectedTitlesFacet=Part-Time+Worker%253BFaculty%252FAcademic%253BClassified+Staff%253BAdministrative%252FExecutive
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