Job Details
Responsibilities and Duties
- Welcome visitors, assist with building check-in procedures, and provide directions to destinations within the university. Serve as an informational resource to the public by answering questions regarding campus events, hours of operation, the academic calendar, university closures, and other general university information.
Qualifications and Skills
Minimum Qualifications:
- High School Diploma or GED.
- 2 years experience providing administrative support.
Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
- General knowledge of telecommunications equipment and service; of telephone information call handling procedures.
- Skill in the use of keyboards and basic communication software; in listening techniques for interpreting caller requests.
- Ability to speak clearly and effectively; to learn and comprehend information regarding functions of departments; to interact with callers in a pleasant and courteous manner and maintain poise under pressure.
- Excellent customer service skills.
- Ability to proofread and edit documents.
- Experience coordinating and managing schedules, including arranging staff coverage and maintaining accurate scheduling records.
Preferred Qualifications:
- Knowledge and ability to utilize Microsoft Office and supported applications.
- Experience working in diverse fast paced environment as this position serves as front line of communication with faculty, staff, students university officials and community members.
Organization: Operations
Primary Location: Main Campus
Job Posting: 2026-10-22