Position Number: 006090
Recruitment Range: $75,000-$85,000
Work Schedule and Hours
Standard office hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. Additional hours may be required to fulfill job responsibilities, meet project deadlines, or support the HR operational needs and mission of the University.
Months per Year: 12 Months
Position Summary
The Human Resources Information Systems Manager (HRIS) serves as the University's subject matter expert for all HR systems and technologies. This role partners closely with IT and University stakeholders to implement, support, and optimize the ERP system and related HR applications, ensuring effective system architecture, reliable integrations, and advanced technical troubleshooting across platforms.
This position oversees the HRIS operations and staff involved in the selection, development, testing, implementation, maintenance, and administration of HR technology solutions. As a key member of the Office of Human Resources, the HRIS Manager reports directly to the CHRO and functions as the primary technical point of contact for HR systems. Responsibilities include daily system support, configuration, maintenance, advanced issue resolution, and collaboration with multiple functional areas to support institutional people strategies.
The HRIS Manager leads technical projects and enhancements, ensuring that reporting, analytics, and data integrity solutions meet the operational and strategic needs of UNC Asheville. Through deep knowledge of HR systems, processes, and trends, the position applies sound judgment and discretion to develop and implement solutions that improve productivity, efficiency, and HR service delivery. Success in this role requires a comprehensive understanding of HR functional areas, including benefits, employment, classification, and talent management, along with the ability to align system capabilities with policy requirements and organizational goals.
Required Education/Experience/Skills
Bachelor's degree in Information Technology, Human Resources, Business Systems or related field. Three years of progressively responsible experience supporting information systems, HRIS platforms, or related technical functions. Demonstrated technical proficiency with enterprise systems and data management. Strong analytical and problem-solving skills with the ability to collaborate across functional areas. Experience with HRIS administration and foundational knowledge of HR processes and data structures.
Preferred Education/Experience/Skills
- Master's Degree in Information Technology, Information Systems, Human Resources or a related field.
- 5-7 years experience in system administration or enterprise application management, preferably in HR information systems.
- 3+ years of experience implementing, configuring, or supporting ERP systems, such as Banner HR.
- Experience with additional HR technologies (e.g., recruiting systems, learning management systems, and performance management systems)
- Advanced data analysis and reporting capabilities, including experience with SQL, report writing, data extraction, data validation, and troubleshooting system/interface logic.
- Proficiency with technologies commonly used in enterprise environments, such as TOAD for Oracle, Single Sign-On (SSO), document management systems, electronic forms, workflow tools, and Google Workspace Administration, with an understanding of how tools integrate with HR applications.
- Experience diagnosing and resolving technical integration issues across enterprise systems, vendor interfaces, and automated data feeds.
- Demonstrated ability to lead or support system initiatives, process improvements, and policy workflow enhancements.
- Strong organizational and multi-tasking abilities, with a track record of successfully meeting deadlines in a challenging environment.
- Commitment to ethical stewardship of confidential and sensitive information
- Strong customer service orientation and ability to support end users with varying levels of technical proficiency.
- Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace tools.
Knowledge, Skills and Abilities
- Exceptional verbal and written communication skills, with the ability to convey information clearly and professionally.
- Strong attention to detail and accuracy, ensuring high-quality work and reliable data stewardship.
- Ability to anticipate HR and organizational HRIS needs, translate business requirements into effective system configurations, and recommend solutions that enhance HR processes and efficiencies.
- Demonstrated analytical and critical thinking skills, using a diagnostic approach to identify root causes and resolve complex system issues.
- Solid understanding of software development and support methodologies, including working knowledge of relational databases and complex data structures.
- Ability to develop, document, and maintain test plans, test scripts, and validation processes for system implementations, upgrades, and patches.
- Proven ability to explain technically complex concepts in a clear, accessible manner to both technical and non-technical audiences.
- Strong organizational and problem-solving skills, with the ability to manage multiple priorities in a dynamic environment.
- Ability to provide leadership and collaboration within a team-oriented environment, fostering positive working relationships across departments.
- Strong functional knowledge of HR operations, including HR, benefits, payroll, and recruiting workflows.
Posting Number: E0563
Background/E-Verify
UNC Asheville uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Credential Verification
All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
University Safety
The UNC Asheville Annual Safety Report is available online at UNCA Safety Report. For more information please contact the Assistant Vice Chancelor for Institutional Integrity & Access/Clery Act Compliance Officer at (828) 232-5658 or email oiia@unca.edu. The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
The University of North Carolina at Asheville is committed to equality of educational experiences for students and is an equal employment opportunity/affirmative action employer. UNC Asheville will not discriminate against students, applicants, or employees on the basis of race, color, religion, sex, sexual orientation*, national origin, age, disability, political affiliation, or any other legally protected status with respect to all terms, conditions, or privileges of University-sponsored activities, employment, and the use of University facilities.
*UNC Asheville acknowledges and understands that the category of sexual orientation is not a protected category under Federal or State law and therefore can not be grieved beyond campus level.