Information Technology Administrator

Manage information technology used throughout the Library by library staff and patrons, including PC and Mac desktops and laptops.

Support software applications used at the Library by students and employees such as Windows, Outlook, Office, Adobe, and Teams.

Maintain computer peripherals like printers, copiers, scanners, and projectors that are deployed in the Library for library staff and patron use.

Manage communications technology, including Smart TVs, Solstice Pods, cameras, and speakers that are available within the Library.

Support Internet availability and access within the Library for students, employees, and others through ethernet and wireless networks.

Maintain information systems and technology that manage library operations such as OCLC WMS and Bibliotheca self-check kiosks.

Develop relationships with University offices, State agencies, and IT vendors to maintain and enhance the Library’s IT goals, standards, and resources.

Advise Dean of Library Services and other library staff regarding information technology vendors, products, and services.

Recommend policies and procedures for acquiring, developing, utilizing, maintaining, and disposing of information technology.

Represent the library on University shared governance committees and participate in campus programs and events, as appropriate.

Participate in professional groups and events related to the utilization and advancement of information technology in libraries.

Qualifications

Required

• Bachelor’s degree in Computer Science, Information Technology, or Library Science.
• Demonstrated experience in information technology administration or support.
• A strong commitment to public service and customer service orientation.
• Demonstrated workplace leadership and project management experience.
• Ability to collaborate with others and work as a part of a team.
• Good verbal and written communication skills.

Preferred

• Master’s degree in Information Technology, Computer Science, or Library Science.
• Experience working in academic libraries or higher education institutions.
• Demonstrated experience administering a major integrated library system.

Salary range: $73,000 - $85,000

Special Instructions:

You will be provided with confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Candidates may show interest by submitting via online, the following:

1. A letter of interest (via cover letter).
2. A current resume (via resume).
3. Completed Application via Workday
4. Transcripts of highest degree conferred (unofficial transcripts accepted, however, official transcripts are required of finalist) (via transcripts).
5. Names and contact information for three job references (include with resume).

Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Workday Human Capital Management System (HCM). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or résumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.

Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.

Contact Information:

Name: Office of Human Resources

Phone: 757-823-8160

Email: NO EMAILED DOCUMENTS ACCEPTED

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

Contact Pathways