Manager, Examination & Assessment Development (14-Month Contract)

The Insurance Institute of Canada has opened a 14-month contract for a Manager, Examination and Assessment Development, with applications sent directly to registrar@insuranceinstitute.ca. The title sounds narrow, but the work shapes the tests that decide whether property and casualty insurance professionals across Canada can earn or keep their designations.

The role sits inside a professional credentialing body. Assessment development inside a credentialing organization is tied to licensing and career progression, and it carries public trust. A weak exam lets people into roles they may not be ready for, and it quietly erodes the value of a designation that thousands of professionals already hold.

What the job title actually covers

In most credentialing bodies, a manager of examination and assessment development does not write exam questions alone. The work is closer to editing and governance: convening subject matter experts, setting deadlines for item writers, checking that questions match the curriculum, and making sure every assessment is fair and secure, and that it can hold up if a candidate appeals.

For the Insurance Institute of Canada, that likely means oversight of tools that support the Chartered Insurance Professional (CIP) program, the country's best-known property and casualty insurance credential. The exact responsibilities in the posting should guide an application, but the title points to a role that sits between content experts, psychometricians who review item performance, and the registrar's office.

Inside an assessment development cycle

The contract length starts to make sense once you see what a full development cycle contains. A question is drafted, reviewed by a committee, piloted, revised, and then scored for how well it separates candidates who know the material from those who do not. The manager's job is to keep that chain moving without sacrificing quality.

• Recruiting and briefing subject matter experts
• Reviewing items for accuracy, currency, and alignment with program outcomes
• Coordinating pilot testing and item analysis
• Managing version control and security for live exams
• Documenting decisions in case a candidate appeals a result

Each step generates records. In a credential-issuing organization, those records matter long after the exam date. An appeal can arrive months later, and the manager's documentation is often the only thing standing between a clear answer and a costly dispute.

The 14-month term is a signal, not a typo

Experienced candidates should ask, in the interview, what the term covers. Contract roles can be created for parental leave coverage, for a single exam cycle, or for a project that must be delivered before a regulatory deadline. The same title can mean a caretaker role or a build-from-scratch project, and only the institute can say which one this is.

For job seekers, a fixed term has practical consequences. Benefits and vacation may differ from a permanent position, and eligibility for internal roles can be restricted. The posting directs applications to the registrar's office rather than an online portal, which suggests a leaner hiring process, but candidates should still confirm written terms for remote work and equipment, and ask what happens financially if the contract is cut short.

A fixed-term employee also inherits knowledge that a job description cannot state. The departing manager may have kept item banks in a particular format or known which subject experts could be reached only by phone. Part of the first month is usually spent gathering that information before it walks out the door.

Applying to registrar@insuranceinstitute.ca

The application route is unusually simple. Send your materials to registrar@insuranceinstitute.ca. That direct address removes some of the filtering that happens in large applicant tracking systems, but it raises the stakes for the subject line and the cover email.

A clear subject line with the full job title comes first, followed by a short note explaining why the 14-month term fits your situation. Attach a resume that gets to the point.

The full posting on AcademicJobs includes the link back to the role, and it's worth reading in full before writing. The advertisement may include details that a forwarded email does not.

Why insurance credentialing cannot run on good intentions

The public rarely sees the machinery behind a professional designation, but it feels the consequences. Insurance brokers, underwriters, adjusters, and risk managers make decisions about coverage and risk that affect households and businesses. The Insurance Institute of Canada exists to maintain the education standard for that workforce, and its assessment function is where the standard becomes enforceable.

In property and casualty insurance, a credential is not a certificate of attendance. It is a statement that a person met a defensible bar. That bar shifts as provincial rules and products change. Assessment managers therefore inherit persistent questions: Should a national exam test provincial differences? How often should questions be retired? Can a remote proctoring system protect exam security without excluding people who lack reliable internet? Equity in credentials comes down to decisions like these.

What a strong candidate brings

The job title asks for management, but the real skill is judgment under a deadline. Successful managers in this field often come from assessment roles, workplace learning, or the regulation of licensed professions. They know how to read an item analysis report, how to tell a subject matter expert that a favourite question does not measure what it claims, and how to keep a committee moving when one member resists every change.

The Insurance Bureau of Canada tracks the industry conditions that eventually reach exam committees: changing climate risk, fraud patterns, and the technology that is changing how insurance is sold. A manager who understands those pressures can protect the relevance of an exam without waiting for a curriculum review to catch up.

Questions to bring to the interview

The posting's direct email path may compress the screening stage, but it does not reduce the need for candidates to assess the employer. Because 14-month contracts differ widely, asking specific questions can distinguish a serious applicant from someone who just sent a resume. Ask which exam cycle the contract covers and whether the manager inherits a stable item bank or a backlog of review work. Ask whether the assessment team includes psychometric support or whether the manager is expected to run item analysis alone. Ask what happened in the role before: if the previous person left mid-contract, that detail matters more than the official start date.

These questions are not challenges to the institute's decision. They are the same questions a competent assessment manager would ask before accepting responsibility for credentials that affect public protection.

The question waiting in year two

The contract runs 14 months, which is enough time to complete one development cycle and begin the next. The person hired will likely leave behind item banks, committee notes, and a process the next person can follow. The test of that work arrives after the contract ends. Were the exams fairer and more current? Were they easier to defend when a candidate challenged a result? Or did the role simply keep an existing machine running? The institute will have to answer that question when the term closes and the next assessment cycle begins without the manager's name on the door.