Milestone Reunions Coordinator

customer service to both external and internal audiences, ability to be productive under tight deadlines, to solve problems independently, to collaborate with staff in other departments, and to maintain confidentiality and interact professionally with a wide range of people.

Compensation

The expected hourly rate for this position is $26.50.

Essential Job Functions/Responsibilities

• Provide direct support for 25th and 50th reunion donors and volunteers
• Provide project management and primary support for print, email, and web communications for the Milestone Reunions office
• Receive project direction from the Director, Assistant Director, and Associate Director of Milestone Reunions in support of development activities and reunion committees
• Contribute to Milestone Reunions committee meetings and major events
• During Carleton Alumni Volunteer Experience and Reunion weekends, provide volunteer and event support and attend Milestone Reunion events
• Provide general office support
• Coordinate and oversee the work of student office staff

Supervision Received and Exercised

The person in this position must be able to work without supervision in prioritizing daily tasks, adjusting those priorities as situations change, following through on the directors’ needs for documents or information, responding to donors’ and volunteer inquiries, forwarding gifts (especially checks, stock certificates, and documentation of estate provisions) for processing and acknowledgment, tracking the documentation for planned gifts over time and to completion, and relaying information from donors and volunteers to staff. This position provides direction for student office assistants.

Education/Experience/Skills

Required:

• A. Degree and 3 years of full-time professional experience, or 5 years of full-time professional experience in lieu of degree.
• Effective oral and written communication skills, with the judgment and discretion to handle confidential or sensitive matters.
• Customer service mindset and the ability to communicate diplomatically to internal and external constituents with integrity, trust, and accuracy.
• Ability to initiate, organize, and work independently and as part of a team.
• Excellent technical and computer skills and comfort with learning new systems.
• Demonstrated ability to problem-solve and proactively recommend solutions.
• Proficiency with managing and prioritizing multiple tasks, flexibility to changing priorities and deadlines, high level of productivity, sound judgment, and sensitivity to donors’ concerns.
• Strong writing skills, including experience proofreading and editing correspondence.
• Some evening and weekend work is required.

Note: This position description is not intended to be all-inclusive. Employees may perform other related duties to meet the ongoing needs of the organization.

Review of applications begins immediately and continues until the hire is complete. We accept only online applications.